Robust NetSuite Integrator

We had an extremely disappointing experience with Robust NetSuite Integrator. From the very beginning, they failed to understand our business needs and struggled to provide solutions that aligned with our requirements.

The most frustrating part was their lack of responsiveness, even when we flagged business-critical issues that required urgent attention. Despite multiple follow-ups, our concerns ...

This integrator is robust and meets our business needs. We have been using this app for 2 years without any issues! Great app! We will continue to use it for other stores.

I can't say enough about the customer service I have received from the Robust NetSuite Integrator team. The app functions seamlessly, however due to the number of customizations that our NetSuite account has, I had numerous requests for custom functions and they were all completed promptly. These requests were not questioned by this team, they were simply accommodated. This includes customizing ...

*** UPDATE AS OF MAY 9, 2025 ***

TRASH TRASH TRASH. I cannot say enough bad things about my experience the last 6 weeks. Bug after bug found. Promise after promise completely foiled. With every fix implemented comes another handful of problematic scenarios and it is exhausting to watch over the connector each day hoping and praying not another issue arises.

Today was my breaking point. After ...

We use the Robust NetSuite Integrator on both of our sites to sync orders with NetSuite. This has been a game changer for us. Plus, the support is great! I highly recommend the app to save time and money if you are on NetSuite.

Incompetent. If you needs require any variation to what's out of the box such as Cash Sales/Undeposited. Good luck. Extremely poor attention to detail. Worst experience ever. Sharma and Abhishek consistently over promised and under delivered.

Shivam and the WebBee team has been extremely responsive and supportive during our onboarding process. We couldn't ask for a smoother or easier process in getting established with the NetSuite Integrator app.

Hello,
I am a NetSuite admin and just started working and learning Robust NetSuite integration to sync data between two apps. Not only is the knowledge base well organized and enriched, but the support reps are also very responsive, patient, and expectant.
I received very good support from Shivam a few times during last week.
excellent team, Congrats!

Thanks to Shivam from Robust for his outstanding support during our software transition. Shivam's expertise and dedication have been instrumental in ensuring a smooth process. He has consistently provided us with the best solutions, demonstrating both professionalism and a deep understanding of our needs. His proactive approach and responsiveness have made a significant difference. Thank you, ...

Our team recently started using the Robust NetSuite Integrator, and the WeeBee team has been incredibly helpful throughout the entire setup process. The app is user-friendly, and the customer support team is always available to assist with any questions. So far, it has been a pleasure to work with. We will update our review once we've had more time to test the app thoroughly.