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This app does not sync with shopify i have had to update products one by one?? And then i get an email saying there IT has found i am selling under the price when it should auto update??
Hi Style Trend,
Thank you for your time to leave us a review. For the product update information can be updated via “Product Price Update” tab and there will be a check box that able to select which SKUs you want to select before updating it together
Regarding the pricing, we have a scheduled price review, and it is strongly recommended to subscribe and keeping an eye of our price review notification. The reason our team asked for a price update is that our IT found the cost on your store may not be up to date so that you may need to update the price on Sofortig –“Product Price Update”/”Special Price Update” to avoid loss caused by price discrepancy. It is Client responsibility to keep selling prices correct on Shopify store website.
Any further questions or queries feel free to send us an email at info@dropshipzone.com.au or contact your assigned Account Manager.
Regards,
Dropshipzone Team
price update now showup or sometimes have error,unable to filter free shipping or with extra charge shipping,after price update from free shipping to extra shipping fees but then not have a notice that item changing to extra shipping fees.
Hi Cronstore.com.au
Thank you for taking time to leave us a review for our Sofortig.
We are sorry to hear that you experience an issue while using the app.
We will take note of your comment to greatly improve the app.
Any further question or queries feel free to send us an email at
info@dropshipzone.com.au or contact your assigned account executive.
Thank you
Was excited when i first got it but am pretty underwhelmed if im honest. Prices are a lot higher than I expected them to be, a lot of products theres just no profit to be made from. My biggest issue is the Sofortig app with shopify. Is extremely clunkey and often doesnt even work. Currently trying to get in touch with support as i still cant update my fulfillment service to dropshipzone meaning my website is essentially useless. Not had any response yet on such an urgent issue so really not that impressed so far. Wouldn't be continuing to use if it wasnt for the fact that i dont know many other AUS dropshipping options.
Hi Tech Invader,
We’re sorry we initially fell short of your expectations. After speaking with your Account Manager, we hope and trust we were able to address your questions.
If you have any further questions, please don’t hesitate to reach out to your Account Manager directly. We’re always happy to help guide you through the user manual and walk you through the process.
Regards,
Dropshipzone Team