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Not happy with these guys wasting my time - I don't often agree to sales calls unless it seems super promising as my time is very limited and it's difficult to coordinate with the time zone I'm in. However I was genuinely interested in trying out the product and had a good chat with Juan from their sales team; he then got to a question about our margins to which I gave a rough estimate though said I needed to check after the call and verify, he said that might be tight but he'll send over a worksheet and some more info and we can verify together if it would be a good fit.
Radio silence after the call so I followed up via email a few days later prompting them to send what was promised, and to date 8 days later they've decided to disregard me altogether and not respond at all.
Really annoyed about having my time wasted like this and not even the courtesy to respond. I hope you'll take this on board to improve your process with this next time as likely this could have worked out if you took the time to let me verify and confirm what our margin would actually look like for this.
I installed this app for a total of 10 minutes to test the capabilities. It stole my customers' information and is now spamming them with unsolicited gift cards. This is not supposed to be happening and I am disappointed and angry and want their information removed immediately.