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We've been using the NimbusPost Shopify app to manage our shipping and it's been a smooth experience. When we faced a billing glitch, the support team went above and beyond to resolve it fast — even the CEO got involved! The app integrates well, is easy to use, and their customer support is top-notch. Great tool for any serious e-commerce seller in India.
Hi,thank you for your kind feedback. We're pleased to know that our platform is helping you find the best deals efficiently. Delivering value and convenience is at the core of what we do, and it's great to see that reflected in your experience. -AT
Excellent Communication and Services. Been with Nimbus since 3 yr now. Everything is smooth. Even if any minor issues,they get resolved Quick without any complications like in any other aggregators.
Have suggested Nimbus to every other Business Owners as well. Truly Hassel free trusted partner
Hi, thank you so much for your kind words. We’re really grateful for the trust you’ve placed in NimbusPost, and it means a lot to us that we’ve met your expectations. We look forward to continuing our partnership and being your go-to logistics provider.
I have been using Nimbus Post from the past 1 year my experience has been hassle free especially with the sales team where Gurmehar really acted as a guidance for us and helped us scale our business from 100 orders per day to 300 per day Great team NimbusPost.
Hi, thank you so much for your kind words. We’re really grateful for the trust you’ve placed in NimbusPost, and it means a lot to us that we’ve met your expectations. We look forward to continuing our partnership and being your go-to logistics provider.-AT
Pathetic service. Totally courier supportive. They have draconian requirements from sellers. But total blindfold towards couriers services. Sellers have 48 hrs to respond. Couriers are given 2 weeks to reply. I have lost patience with 100s of escalations. This despite using their service for 2+ years and giving them decent revenue for a small organization of our size. I have moved on. Hope you guys start thinking from small biz perspective.
Dear Seller ,
We’re truly sorry for any inconvenience you've faced, and we want to assure you that we’re here to make things right. We’ve passed your concern along to our team for review and also our team is working on your concern. Your satisfaction is our top priority, and we appreciate your patience
Super quick response from the sales team and also there suggestions have helped me to increase my customer experience Thank You Gurmehar and Gautam Ji for this support.... To all the ecommerce seller do try Nimbus Post
Hi,thank you for your kind feedback. We're pleased to know that our platform is helping you find the best deals efficiently. Delivering value and convenience is at the core of what we do, and it's great to see that reflected in your experience. -AT
The worst service you can ever expect from a shipping service provider. Their account managers are just useless and namesake, neither do they give resolutions to your queries nor do they even pick your calls. Mr. Gyan Prakash being our account manager has just been so careless that we have lost money just for his carelessness. So before you plan to use NimbusPost be ready to get the worst service and lose money! All parcels get fake weight discrepancies and they're looting money in this way!
Dear Seller,
We’re truly sorry for any inconvenience you’ve experienced, and we want you to know that we’re here to make things right. Your concern has been forwarded to the relevant team, and they’re already working on it with care and urgency.
Please rest assured that your satisfaction is very important to us, and we’re doing our best to resolve this as quickly as possible.
Thanks again for bringing it to our attention.
Nimbus post panel found very user friendly and a step head of the market standards. Which is not limited to tracking and tracing, wallets, number of PIN codes covering in India. Also realtime shipment status.
Despite of all above there is a major draw back regarding weight lift charges claim without any supporting evidence from Nimbus Post.
When over lift charges claim by Nimbus post they have to produce the evidence of over weight asper industry standard. However, Nimbus post demands photo evidence showing weight on shipper's scale and measurement. Identify with label. If there is a discrepancy from shipper's scale proof of evidence for over weight needs to produce by Nimbus post.
Hi, thank you for your thoughtful words. We are honored to have met your expectations and are truly grateful for the confidence you’ve placed in NimbusPost. Your trust means a great deal to us, as on the part of weight issue the concern is being addressed we'll make things right for you.
NimbusPost has been a game-changer for my e-commerce business! It offers the best market rates, ensuring cost-effective shipping without compromising quality. The platform has minimal discrepancies, and its efficient, user-friendly dashboard makes managing orders seamless. A special thanks to Gurmehar, whose exceptional support has been invaluable—always quick to resolve issues and provide guidance. NimbusPost is reliable, affordable, and backed by a team that truly cares, making it my go-to shipping solution!
Hi,thank you for your positive feedback! We're glad to have met your expectations and we appreciate your support. Thank you for choosing NimbusPost for your logistics needs
I’ve been able to manage my logistics needs most cost-effectively with Nimbus post. Their features are quite useful for e-commerce sellers as they help us choose the most economical courier partner. Ever since I’ve partnered with nimbus post, I’ve been able to reduce my shipping expense. Keep it up guys!
Hi, thank you so much for your kind words. We’re really grateful for the trust you’ve placed in NimbusPost, and it means a lot to us that we’ve met your expectations. We look forward to continuing our partnership and being your go-to logistics provider.-AT
Our thriving business has come to stand still because we choose this worst shipping aggregator.
SWITCH TO SHIPROCKET THEY'RE FAR BETTER !!!
Nimbuspost has Pathetic Service. Following has happened to me in just one month:
- Rs. 67,000 blocked on false premises of weight discrepancy !!!
- Charged 51Kgs for a 1Kg Parcel !!!
- Lost Parcels
- Did not deliver parcels to our prepaid customers
- Fake Weight Discrepancy
- No Support, Nobody Calls you
If you're a starting a new business and listened to a youtuber to use this service, even he doesnt use this service so avoid it at all cost.
USE SHIPROCKET INSTEAD.
Dear Seller,
We’re really sorry for any inconvenience this has caused you. We truly want to make things right and get everything sorted out for you as quickly as possible.We’ll have the right team reach out please share your contact details so we can work on resolving the issue as soon as possible. We’re here to help!