NimbusPost‑ eCommerce Shipping

Had to change my review. Though, many shipping aggregators have lots of Issues - I believe Nimbus has given me the least amount of headaches when it comes to shipping. The customer experience team is also quick! Especially Anjali and Kajal.

Though, they really need to get their wallet transaction updating system worked. A lot of money just keeps vanishing after every refresh.

We faced repeated issues with shipments getting stuck in RTO, and the way this was handled is honestly unacceptable.

When we raised a ticket, we were told that nothing could be done for now because the delivery team’s TAT is around **45 days just to provide an update**. After waiting for over a month, we randomly received a message saying the shipment had been returned to our warehouse. But when we checked, **no such product was ever received**.

When we reopened the ticket and reported this, we were given a ridiculous response — that we should have raised the issue within **24 hours of their email**. So let me get this straight: the delivery team can take 45 days just to respond, but the seller — the one actually affected — gets only a 24-hour window to raise a concern?

That makes absolutely no sense.

This is a **major red flag**. The lack of accountability and the completely unreasonable policies make it very difficult to trust this service. I would strongly advise anyone considering this aggregator to look for alternatives that actually operate with some basic level of logic and fairness.

All the disputes are not acceptable as i have given the dimensions and weight correctly, also they no chance or way for this big difference, all the disputes are raised after many days after delivery, i want proof and refund.. until that good bye for your worst service.

E commerce owners never use nimbus post--- full scam , no proper reply, resolution, worst support team.