SwapStop: Default Address

Name: SwapStop: Default Address
Brand: Sound Onyx Inc
Rating: 5.0 (5 reviews)

定價: 每月 $49.99。提供免費試用。
評分: 5.0 (5)
開發者: Sound Onyx Inc

Prevent unwanted order-triggered changes to customers' default address.

Many merchants don't like how Shopify automatically updates the default shipping address of a customer if an order is submitted with a different address. If you're one of these merchants, this app was made for you. The app switches the default customer address back to what it was before the order-triggered automatic update. It will prevent address changes due to this undesired behavior. You can still manually perform customer address changes or edit the default address if you want.

Ensure you don't ship to the wrong customer address!
We NEVER store any customer data or addresses; only anonymous IDs.
No underlying theme changes or changes to your customer-facing storefront.

語言

英文

這項應用程式尚未翻譯成繁體中文

類別

購物車自訂內容

定價

Monthly plan

$49.99 /月

7 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。

評論 (5)

整體評分

各級評分數量

100% 的評分為 5 顆星
5
0% 的評分為 4 顆星
0% 的評分為 3 顆星
0% 的評分為 2 顆星
0% 的評分為 1 顆星

所有評價

編輯時間：2022年5月31日

Updated- This app is trying to solve for an obvious product bug (online comments about it date back to 2015 so shopify is obviously not interesting in fixing it) where the most recent shipping address changes the account "default" address, rendering that meaningless and screwing up our CRM and accounting data repeatedly for drop-ship customers. The app worked as advertised in the beginning but some complex customizations we developed presented conflicts that prevent the app from processing correctly via the API to our store. We had to uninstall it. While it wasn't a perfect solution (doesn't prevent the default from changing but does change it back quickly) we ended up developing our own private app solution utilizing Hubspot's "operations hub" to basically do the same thing this app was doing but it works around the code conflict we introduced to the equation. For a more simple store code ecosystem this app should do the trick. What we really need is for shopify to understand that "default" means it doesn't change every time a customer ships to a different address. There is simply no way to "lock" it like in every other ecommerce system.

Biocidin Botanicals

美國

使用應用程式大約1年

Sound Onyx Inc 已回覆 2022年4月21日

Hello, I had responded to your email to try to help troubleshoot prior to you posting this review but have not received a response. The app’s latency of a few seconds (a Shopify platform limitation) is the same as it was when I released it, but it’s possible that Shopify did not send some record updates (Shopify has told developers that we can't always rely on getting notified automatically via their API, so we should perform periodic batch checks to see if any updated records were missed/not sent to the developer). So in some (historically rare) cases, records may not get updated until the app performs its hourly batch process.

I agree that the mechanism of waiting for an order to change the address (and then the app changing it back to the original one) is less ideal than preventing the change from initially propagating. Unfortunately, this is not possible without an entire custom-coded checkout workflow, which most store owners don’t want.

Hope this helps, and happy to help discuss further/troubleshoot.
- Adam