Recensies (175)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
11 juli 2024

NoFraud has been an absolute lifesaver for our online store. This robust fraud prevention solution has significantly enhanced our peace of mind while allowing us to confidently accept more orders.

What we love:

Advanced fraud detection: NoFraud's AI-powered system excels at identifying potential fraudulent transactions, saving us countless hours and preventing significant losses.

User-friendly interface: The platform is incredibly intuitive, making it easy to navigate and customize settings to fit our specific business needs.
Exceptional customer support: The NoFraud team is always available to assist with any questions or concerns, providing prompt and helpful solutions.

Increased sales: By accurately flagging suspicious orders, NoFraud has helped us avoid chargebacks and focus on growing our business.
Manual review option: The ability to manually review orders adds an extra layer of security, ensuring that no legitimate customer is mistakenly declined.

We wholeheartedly recommend NoFraud to any online business looking to protect their bottom line and enhance customer satisfaction. This tool has proven to be an invaluable asset to our company.

Milano Collection Wigs
Verenigde Staten
Meer dan 2 jaar gebruiken de app
9 juli 2024

I've been using NoFraud for several years now. I've tried a few solutions and NoFraud is far superior to what is out there: they are the most accurate, reasonably priced and their support is fantastic. If you have any questions you can speak directly to a fraud analyst, which is a huge differentiator. 5 stars all around.

Lexmod
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
17 augustus 2024

Without doubt the most valuable app we have installed. But beyond that is the support! Victor and his team have found custom solutions for us for three major issues we faced that are not directly related to fraud. For example blocking PO's boxes and more. They have earned out custom for years to come. End of story.

LeanBody.com
Verenigde Staten
Bijna 2 jaar gebruiken de app
18 augustus 2024

Definitely has been a big help with chargebacks. We were fighting a lot of failing chargebacks because the native defenses in Shopify weren't enough.

Rescue
Verenigde Staten
10 maanden gebruiken de app
9 juli 2024

We switched over to no fraud a few months back. Since then we've seen a significant reduction in chargebacks as well as a boost in the number of orders being passed through. We're very happy with the product and the customer service that we've received!

SOLE FITNESS
Verenigde Staten
8 maanden gebruiken de app
15 juli 2024

I have been using NoFraud for over a year on another platform and now that we are moving to Shopify, I am making sure we use it here as well. We used to research suspected fraud orders manually which is very time consuming and a bit risky. NoFraud does all that for us quickly and with a high acceptance rate (higher than other services we've tried). Customer service is always very responive as well. Finally, if you do a chargeback on an order they approve, they fight it for you and cover it! This app genuinely saves you time and money. Must have!

Bulk Candy Store
Verenigde Staten
13 dagen gebruiken de app
25 juni 2024

I've been with NoFraud for 8+ years and had excellent results. Not one chargeback the entire time with them. It also has helped me save sales that I might have cancelled because it was unclear if it was a safe transaction so it pays for it's self. I recently move to Shopify and the fraud alerts have been helpful but not as thorough as with No Fraud. The 2 working together is the ideal combination.

Body Brazil
Verenigde Staten
Ongeveer 23 uur gebruiken de app
6 januari 2024

We have been using NO Fraud for about 2 years now and not a single chargeback since for fraud! No Fraud support is quick, attentive and when it flags an order that we know shouldnt be, its updated within 24hrs through their manual verification process.

Highly recommend working with them, as its saved our company 10s of thousands in fraud.

Battle Born Offroad
Verenigde Staten
Bijna 2 jaar gebruiken de app
Bewerkt 6 oktober 2023

We've been long-time users of NoFraud and have generally been pleased with their services. Recently, we've observed some delays in support response times, which gave us a moment's pause. However, after communicating with their team, it seems that they are aware of the issue and have plans to improve their helpdesk system. We're optimistic that these changes will enhance our future interactions with them. Looking forward to a return to the quick and efficient support we've come to expect.

Redkey USB
Verenigd Koninkrijk
Bijna 4 jaar gebruiken de app
4 oktober 2023

Our company has been using this app for over a year now. It helps us decide whether orders are fraudulent or not. It is much better than Shopifys system so catches order that Shopify themselves is not catching!

GrailNation
Verenigde Staten
Ongeveer een jaar gebruiken de app