NoFraud Fraud Protection
Galleria immagini in evidenza
Elementi chiave
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Con sede negli Stati Uniti
Informazioni sull’app
Lanciata
23 novembre 2016
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
FrodeFunziona con
Shopify Flow, Recharge, Carthook, Bold Subscriptions, One Click Upsell, Shop Pay, PaypalIncrease order approval rates and eliminate chargebacks with real-time fraud screening and detection
Block fraud – not good orders. NoFraud maximizes order approval rates and eliminates false declines with a powerful combination of machine learning and human expertise. Our AI-powered decision engine analyzes thousands of data points to deliver an accurate pass or fail decision on every transaction, while high-risk orders are proactively escalated for review to our team of expert fraud analysts. We pass orders other fraud solutions fail – and back our decisions with a financial guarantee.
- Chargeback Protection: If you receive a fraud chargeback, we’ll pay you back
- Highly Customizable: Create your own rules, allowlists/blocklists, and more
- Flexible Workflow: Automatically capture valid payments & cancel fraudulent ones
- Customer Support: Our expert fraud analysts are available 24/7 by phone & email
- Quick and Painless Integration: Get up and running in minutes – not days
Prezzi
Installazione gratuita
We offer flexible pricing plans that are tailored to your business needs providing maximum ROI.
Installazione gratuita
We offer flexible pricing plans that are tailored to your business needs providing maximum ROI.
Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo
167 recensioni
We have been using NO Fraud for about 2 years now and not a single chargeback since for fraud! No Fraud support is quick, attentive and when it flags an order that we know shouldnt be, its updated within 24hrs through their manual verification process.
Highly recommend working with them, as its saved our company 10s of thousands in fraud.
Have been using NoFraud for couple of years now. I find the app to be great for detecting fraudulent orders. Reliable.
This app is highly unreliable for tracking fraudulent orders. It often approves fraudulent orders and its screening process lacks coherence. We've encountered numerous chargebacks from orders greenlit by them. Their lack of accountability is concerning—they don't take responsibility for their mistakes. It's puzzling how a company named "No Fraud" struggles to properly screen fraudulent orders.
Hi Chinecherem,
Thank you for your review. We understand how frustrating it is to receive a chargeback, especially when you are actively working with fraud prevention software. While NoFraud is extremely effective in identifying and blocking fraudulent orders, there is no fraud solution that is 100% effective, including NoFraud. Some examples of orders we would greenlight but will result in a fraud chargeback are below:
- A chargeback from a transaction that was made by the cardholder, yet the customer does not want to pay for the item and will submit a fraud chargeback. This is also known as friendly fraud. This is the main category of fraud chargebacks that we see. These types of chargebacks can usually be won with an effective dispute, and disputing all chargebacks is a service we currently offer.
- First time fraudsters: The first time a fraudster commits fraud, they have a clean history and appear legitimate, especially when they are just starting out and do not act like a typical fraudster trying to cover their tracks.
It is for this reason that one of the solutions we offer includes a chargeback guarantee, which would guarantee our decisions and reimburse you in the case you receive a chargeback. Many of our customers take advantage of this offering and appreciate that they never have to worry about friendly fraudsters, or hard to detect fraud that we may have missed. Unfortunately, your current package does not include the Chargeback Guarantee.
We are sorry if this was confusing and we are committed to making it right. We have tried reaching out to you several ways (email, phone, social) in an attempt to reach you, and discuss upgrading your service to include chargeback protection (and/or adding chargeback management) so we can effectively dispute all your chargebacks.
We hope to connect and help make this right and set you up for success long term. We look forward to making contact so you can join the ranks of the thousands of happy NoFraud customers. Please call 888-773-3669 and ask for either Aaron Spence, Head of Customer Success, Shoshanah Posner, Director of Business Development, or Scott Gifis, CEO.
Our company has been using this app for over a year now. It helps us decide whether orders are fraudulent or not. It is much better than Shopifys system so catches order that Shopify themselves is not catching!
NoFraud is an exceptional service for our business. On one hand, their set-it-and-forget-it model is absolutely perfect for our day to day business and their ROI is clear. For the bulk of fraud, we're covered.
But what makes NoFraud special is their human touch. It sets them apart from almost ever other service we use: if we're see anything weird, there is a person we can reach out to. They've helped us hone our returns policy to fight returns fraud; they've helped us identify strange payment patterns; and their algorithm is fast enough to not impact conversion rate. I can't imagine running a Shopify site without NoFraud.
Informazioni sull’app
Lanciata
23 novembre 2016
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
FrodeFunziona con
Shopify Flow, Recharge, Carthook, Bold Subscriptions, One Click Upsell, Shop Pay, PaypalSviluppata da NoFraud, LLC
Informazioni su NoFraud, LLC
Valutazione media: 4,5
Crea app per lo Shopify App Store da 7 anni
1 World Trade Center, Ste. 76G, New York City, NY, 10007, US
Assistenza
Invia un messaggio888-773-3669
support@nofraud.com
Questo sviluppatore non offre assistenza diretta in Italiano.