NoFraud Fraud Protection

Thank you for taking the time to provide feedback on your experience. We love that you take privacy as seriously as we do.

On that note, we want to reassure you that the device JavaScript tag added to your site as part of the default Shopify app installation process is used only to gather the device information necessary to ensure accurate NoFraud Screening—not customer PII. Device information is an effective indicator of fraud and greatly improves the accuracy of decisions for transactions.

We completely understand that each merchant’s situation is unique and that having control over where JavaScript tags appear on your site matters. While NoFraud does require merchants to place our device JavaScript tag on their sites for accurate fraud screening, some merchants choose to limit placement to a location or locations where they can be sure it will load at least once for each customer completing a purchase, typically the cart and/or checkout page. We recommend placing the script towards the bottom of your element or in your site's element. You can read more about it in the NoFraud Help Center (https://helpcenter.nofraud.com/hc/en-us/articles/360060395191-Device-Javascript).

With the device JavaScript tag present in a place it will load at least once for each customer completing a purchase, it can be safely removed from any other pages where you would not like it to be present. NoFraud Support (support@nofraud.com) is more than happy to help you through this process and talk through any other questions to get you up and running with our fraud protection in a way that works for you.

-NoFraud Team