NoFraud Fraud Protection
- 定价
-
免费安装。 可能收取其他费用。
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
- 评分
- 4.5 (181)
- 开发人员
- NoFraud, LLC
配图图库
Flexible, real-time decision-making technology so accurate it fights fraud and grows revenue
Block fraud – not good orders. NoFraud maximizes approved orders and revenue and eliminates false declines with a powerful combination of machine learning and human expertise. Our AI-powered decision engine analyzes thousands of data points to deliver an accurate pass or fail decision on every transaction, while high-risk orders are proactively escalated for review to our team of expert fraud analysts. We pass orders other fraud solutions fail – and back our decisions with a financial guarantee.
- Chargeback Guarantee: If you receive a fraud chargeback, we’ll pay you back
- Flexible fraud and abuse detection (discount/promo, loyalty, reseller)
- Workflow automation: Capture valid payments and cancel and refund bad orders
- AI decisions + real-time escalation to global expert fraud analyst team (24/7)
- Fast, Easy Integration: Get up and running in minutes – not days
包含未翻译的文本
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Shopify Flow
- Recharge
- Shop Pay
- Paypal
- Yotpo Subscriptions
- Skio
- Stay AI
评论 (181)
I find the App is to sensitive and cancelling genuine orders. Its probably costing me more in lost / cancelled orders that fraud orders. I wait to see what NF have to say about my issues.
Hi Simon,
Thank you for sharing your concerns; we understand how frustrating it can be when legitimate orders are declined. Any time NoFraud cancels an order due to risk concerns we share detailed information on why the cancellation occurred, including risk factors.
Additionally, NoFraud is a powerful, flexible platform that allows merchants to customize their process and create specific rules tailored to their business. We’d love to help you fine-tune your settings to reduce false declines while still proactively protecting your store from fraud.
Our Customer Success team has reached out via phone and email to assist you further. If we do not have the right contact information for you, please let us know at support@nofraud.com. It’s our goal to ensure every merchant using NoFraud is able to achieve the best possible results for their business.
Shocking support and they cancel for no reason useless app do not use very dissapointed stay away other apps so much better
Hi Sam,
Thank you for sharing your concerns; we apologize for any confusion and the frustration caused. There are a few points for clarification that are important.
Any time an order is cancelled due to risk concerns, NoFraud shares detailed information to help merchants understand why the cancellation occurred. In this particular situation, the order was cancelled due to several risk factors including being placed on a high-risk device and the card issuing bank country did not match the billing country.
Regarding auto cancellation, the NoFraud platform is the most powerful, flexible eCommerce fraud prevention platform in the world allowing merchants to tailor their process and even customize specific rules that make sense for their business. You can disable this auto-cancellation feature at any point.
Lastly, regarding NoFraud support, the team did reach out to you within one hour of receiving your support request. If we do not have the right email for you, please let us know at support@nofraud.com. We strive to provide the best experience for all our merchants, even when we need to share negative order outcomes.
We sell high ticket jewelry items and we are impressed with NoFraud's professionalism and follow-through. When we need their assistance to follow-up on a potential fraudulent order with a customer purchase they are there to assist (and fast)! Extremely happy with NoFraud and recommend them highly!
Hands down the best fraud detection software that I've tried. They have saved me from the chargebacks that I was getting before. NoFraud is the most accurate app that I've used to date. The customer support is second to none, they are quick to respond and extremely helpful.
Good
Hi Karla,
Aaron, Head of Customer Success here at NoFraud, tried giving you a call earlier to apologize on behalf of our team for a billing oversight, but it seems the number on file didn’t go through.
We noticed that you removed your integration with us on November 4th, but unfortunately, it looks like we didn’t disable your account in time for billing to be disabled. To make things right, we’ve already asked our Accounting Team to issue a refund for the recent invoice payment and ensured your account is now fully disabled. We'll confirm when the refund itself is processed.
Please reach out to support@nofraud.com if you have any questions.
支持
应用支持由 NoFraud, LLC 提供。
或访问支持门户开发人员
推出日期
2016年11月23日
专题展示
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