NoFraud Fraud Protection
- 定价
-
免费安装。 可能收取其他费用。
- 亮点
- 深受美国商家喜爱
- 评分
- 4.4 (169)
- 开发人员
- NoFraud, LLC
配图图库
Increase order approval rates and eliminate chargebacks with real-time fraud screening and detection
Block fraud – not good orders. NoFraud maximizes order approval rates and eliminates false declines with a powerful combination of machine learning and human expertise. Our AI-powered decision engine analyzes thousands of data points to deliver an accurate pass or fail decision on every transaction, while high-risk orders are proactively escalated for review to our team of expert fraud analysts. We pass orders other fraud solutions fail – and back our decisions with a financial guarantee.
- Chargeback Protection: If you receive a fraud chargeback, we’ll pay you back
- Highly Customizable: Create your own rules, allowlists/blocklists, and more
- Flexible Workflow: Automatically capture valid payments & cancel fraudulent ones
- Customer Support: Our expert fraud analysts are available 24/7 by phone & email
- Quick and Painless Integration: Get up and running in minutes – not days
包含未翻译的文本
- 亮点
- 深受美国商家喜爱
推出日期
2016年11月23日
语言
英语
这款应用未翻译成简体中文
类别
适配以下产品：
Shopify Flow, Recharge, Carthook, Bold Subscriptions, One Click Upsell, Shop Pay, Paypal评论 (169)
will file a complaint to the Fair Trading
Thank you for taking the time to leave a review. We always aim for a higher rating and are sorry to see that your experience did not meet expectations.
We've been actively working with your team to address various concerns, and we were quite surprised to see this review. As we continue with the off-boarding process, per your request, our goal remains to ensure that all aspects of our work together leave you feeling supported and satisfied in this transition.
Our Head of Customer Success would appreciate the opportunity to discuss what may have soured our relationship and explore any areas where we could have better supported you.
Your feedback is crucial to us as we strive to improve how we deliver for merchants like you.
Please feel free to reach out us at CustomerSuccess@NoFraud.com. We are eager to have a conversation and work toward hopefully leaving you with a 5-star feeling!
I've been with NoFraud for 8+ years and had excellent results. Not one chargeback the entire time with them. It also has helped me save sales that I might have cancelled because it was unclear if it was a safe transaction so it pays for it's self. I recently move to Shopify and the fraud alerts have been helpful but not as thorough as with No Fraud. The 2 working together is the ideal combination.
Have been using NoFraud for couple of years now. I find the app to be great for detecting fraudulent orders. Reliable.
We have been using NO Fraud for about 2 years now and not a single chargeback since for fraud! No Fraud support is quick, attentive and when it flags an order that we know shouldnt be, its updated within 24hrs through their manual verification process.
Highly recommend working with them, as its saved our company 10s of thousands in fraud.
This app is highly unreliable for tracking fraudulent orders. It often approves fraudulent orders and its screening process lacks coherence. We've encountered numerous chargebacks from orders greenlit by them. Their lack of accountability is concerning—they don't take responsibility for their mistakes. It's puzzling how a company named "No Fraud" struggles to properly screen fraudulent orders.
Hi Chinecherem,
Thank you for your review. We understand how frustrating it is to receive a chargeback, especially when you are actively working with fraud prevention software. While NoFraud is extremely effective in identifying and blocking fraudulent orders, there is no fraud solution that is 100% effective, including NoFraud. Some examples of orders we would greenlight but will result in a fraud chargeback are below:
- A chargeback from a transaction that was made by the cardholder, yet the customer does not want to pay for the item and will submit a fraud chargeback. This is also known as friendly fraud. This is the main category of fraud chargebacks that we see. These types of chargebacks can usually be won with an effective dispute, and disputing all chargebacks is a service we currently offer.
- First time fraudsters: The first time a fraudster commits fraud, they have a clean history and appear legitimate, especially when they are just starting out and do not act like a typical fraudster trying to cover their tracks.
It is for this reason that one of the solutions we offer includes a chargeback guarantee, which would guarantee our decisions and reimburse you in the case you receive a chargeback. Many of our customers take advantage of this offering and appreciate that they never have to worry about friendly fraudsters, or hard to detect fraud that we may have missed. Unfortunately, your current package does not include the Chargeback Guarantee.
We are sorry if this was confusing and we are committed to making it right. We have tried reaching out to you several ways (email, phone, social) in an attempt to reach you, and discuss upgrading your service to include chargeback protection (and/or adding chargeback management) so we can effectively dispute all your chargebacks.
We hope to connect and help make this right and set you up for success long term. We look forward to making contact so you can join the ranks of the thousands of happy NoFraud customers. Please call 888-773-3669 and ask for either Aaron Spence, Head of Customer Success, Shoshanah Posner, Director of Business Development, or Scott Gifis, CEO.
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