Nosto

We've had Nosto for a few months now and it has helped us to achieve things that otherwise wouldn't be possible - like cart overlay recommendations and product bundles. We've had a very helpful integration manager.

I thought it was a good app...until it charged me for an order where a NOSTO promo code was not used. Even after submitting documentation showing the promo code used, including tracking numbers and order status, I am still being told that the NOSTO code was used. What a frustrating experience

I Already Sent out email for 2 times asking for help but there is no one reply to me. i only receive this mail 2 times. Review & Review.... but where is the help?????

support@nosto.com via zendesk.com
18:12 (21 hours ago)

to me
##- Please type your reply above this line -##
Your request (#17356) has been received and is being reviewed by Nosto support staff.

Did you know that self-help knowledge ...

OMG !!! i am really pissed off with this app ! This is the first bad experience i had with an app on shopify
First it took a while to get the app : a lot of problems and back and forth
the support told me that the app is working but finally not

After a loooooooooong wait, when i finally get the app, the trial time was over, even when i have never use the app,
And the worst, the app caused some ...

Completely wrecked my FB ad account. Don't walk... RUN from Nosto.

NO WAY! This thing only created massive errors and did not work at all. Talked to customer support with no help. Not worth our time.

Based on what I have read its great for FB marketing. But its not clear until after I installed it that its only using Retargeting Techniques and nothing else.
Now deinstalled it.