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We've been using Nosto on the site for years and it's amazing what it can do. Louisa has been outstanding in supporting us with how to best use Nosto, what tools to use and overall strategy.
Great app and excellent personalized customer support! We have been able to build successful personalized recommendations on site and the possibilities of additional build outs for increased rev are endless.
Nosto is an amazing and robust app, the kind where you're still discovering cool new things to do with it 6 months later. It's not just a tool that makes the site dynamic. It also provides powerful audience segmentation for use with other apps. And it's a solid analytics tool. I can remember at least 3 different times during onboarding where I realized the ramifications of a feature they just showed me and had a "whoa, we can do that?" moment. Our CSM Jamie has been professional, prescriptive, and understands the app well. Very glad to have Nosto.
We have had a lot of success with Nosto. I have been looking for a good personalization app that conforms well to my site theme and this has added some great upselling options for our customers. I have worked extensively with the Nosto team and they have been a huge help. 5 stars all around.
Nosto has been a great addition our website with very customizable widgets, effective product recommendations and other effective conversion driver tools. What makes Nosto even better for us is working with our CSM Julia who has been super proactive, hands on, and full of optimization and testing ideas, we love working with her.
Nosto is a fantastic way of showcasing personalized products and content to your customers robustly and strategically. Their team members are experts, and Jamie Burkes is a fantastic member of their team, who is knowledgeable and professional, helping us whenever we need. I would highly recommend signing up, as it has positively increased our assortment and different categories in our business. Their A/B testing feature, allows us to learn exactly what works and doesn't work for our business.
We've been using Nosto for 6 months now and love the improved shopping experience that Nosto's product recommendations have provided to our customers. Our CSM Julia is extremely helpful and helped us with both onboarding and updating the styling on a new theme that we recently transferred to. The backend is very intuitive and we just got access to Nosto's training academy that has detailed tutorials on best practices.
Truly incredible app and a great addition to our store. We saw an immediate increase in conversions and sales. With all the features Nosto offers the overall value you get is amazing!
We've been using Nosto for 2 months now, and we love the app. Key benefits/observations:
1) Instituted product recommendations and saw immediate lift (~10%) in AOV and sales conversion.
2) Customizable recommendation logic to cater to different situations and needs (e.g., cart page - can show what ppl who bought the item within your cart also bought, product page - upsell related products, only recommend products w specific tag/filter)
3) Nosto's analytics offer insight into health of sales funnel and helped us to identify other areas of our shop that needed work (e.g., abandoned cart rate was high, so we instituted guest checkout, greatly improving conversion).
4) Strong support team that is proactive in helping us get the most out of Nosto. They are also active in building additional functionality (e.g., recently launched personalized pop ups/emails) vs. pure maintenance.
5) Clean UI and friendly UX
Overall: a well built app, supported by active/competent team, that delivers hard dollar results.
Nosto is a fantastic app that has helped us boost our conversion rate. The team is super easy to work with and proactive and consistently suggests updates to increase conversion. We love how customizable it is and would highly recommend if you are looking for a product recommendation tool. It is so much more than that and is an incredibly useful tool with an awesome team behind it.