Avaliações (2)

Avaliação geral
2,6
Pontuação por nível de classificação
  • 50% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 50% das classificações são de 1 estrelas
10 de outubro de 2024

App Doesn't work. Nobody was able to fix issue. Emails are bouncing back without any answer. App did changes in my shop by adding to each customer "do not charge taxes". It was not reverted after removing app.
Simply disaster. Do not touch this app!!!

SKALARKI electronics Ltd
Reino Unido
7 days usando a aplicação
Questão respondida por Addify 12 de novembro de 2024

Thank you for your feedback, and we’re truly sorry for the issues you’ve experienced. The 'Do Not Collect Tax' appears because you had exempted these customers from tax. Please remove the exemption for these customers before uninstalling the app. We also conveyed this information through support within three hours of your ticket, but unfortunately, we haven’t heard back from you. Please consider reconnecting with us so we can ensure everything is fully resolved to your satisfaction.