レビュー (28)

総合評価
4.3
評価レベルごとの件数
  • 評価の68%は5つ星です
  • 評価の18%は4つ星です
  • 評価の7%は3つ星です
  • 評価の0%は2つ星です
  • 評価の7%は1つ星です
2024年3月5日

Would like to ship to more countries

CT Store
中華人民共和国香港特別行政区
アプリの使用期間:約1ヶ月
NovaTomatoが返信しました 2024年3月7日

Thank you for taking the time to leave us a review. We appreciate your feedback and understand your desire to ship to more countries.

We constantly strive to expand our shipping capabilities and reach new destinations. We are actively working on expanding our shipping options to include a wider range of countries. Please rest assured that we are committed to improving our services to better meet the needs of our customers.

In the meantime, if you have any specific shipping demands for a particular area or country, please don't hesitate to reach out to us. We value your input and would be happy to explore any possibilities to accommodate your requirements.

We appreciate your patience and understanding. We value your feedback and look forward to serving you better in the future.

Best regards,
Anton
NovaTomato Team

2023年5月30日

Wasted time designing a bunch of items I'm unable to order (no shipping to Hawaii though we're part of the US!). Incredibly disappointed!

Silver Fox Luxury LLC
アメリカ合衆国
アプリの使用期間:4ヶ月
NovaTomatoが返信しました 2023年6月1日

We are delighted to announce that we have expanded our shipping services to include Hawaii. You should have also received an email from us regarding this update.

We sincerely appreciate your patience and understanding throughout this process. Rest assured, we remain committed to delivering premium quality products and exceptional service to both you and your customers. We hope that you continue to enjoy our services.

Sincerely,
Anton
NovaTomato Team