Arvostelut (25)
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Recommended great app and great customer support
Dear customer,
Thank you for the wonderful recommendation! 😊 We’re delighted to hear that you’re enjoying the app and our customer support. If there’s anything more we can do to help, feel free to reach out anytime!
Regards,
Chloé - Customer Success Manager @NestScale
Great soporte and very usefully and intuitive app. I recommend it.
Hi customer,
Thank you so much for your kind words! We're delighted to hear that you find our app useful and intuitive. Your recommendation means a lot to us. If you ever need any assistance, please don't hesitate to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
Great App!
Dear customer,
Thank you so much! 😊 We’re glad you’re enjoying the app.
Let us know if there’s anything we can do to make it even better for you!
Regards,
Chloé - Customer Success Manager @NestScale
Amazing perfect exactly what i needed
Dear valued customer,
Thank you so much for your kind words! I’m thrilled to hear that you found my assistance helpful.
If you have any more questions or need further support, feel free to reach out anytime. I’m here to help!
Best regards,
Chloé - Customer Success Manager @NestScale
App doesn't work in Firefox at all. Just doesn't show up. No reply from customer service. 1 star just for free of charge app.
upd.
The issue was fixed. Also got replay from customer service.
Good app for a free one but useless for the most shops since it doesn't have shipping profiles which is crucial for EDD app.
I'd suggest to find a way to connect EDD to the Shopify admin shipping profiles. It's the more logical and seamless way to connect EDD to the product, than through collections or metafields. However, not a single app on the market does it for unknown reason.
Dear customer,
Thank you for bringing this to our attention.
I apologize for the inconvenience you've experienced with our app not working in Firefox and the lack of timely response from our customer service team.
We've recently resolved the issue with the app, and it should now function correctly in Firefox. Additionally, I reached out to you personally yesterday to assist further but have not received a response.
Could you please check your spam or junk mail folder to ensure our communication hasn’t been missed?
We're here to help and ensure you have a great experience with our app.
Best regards,
Chloé - Customer Success Manager @NestScale
Update: June 24th 2024
Thank you for updating your review. We're glad to hear the issue was fixed.
We appreciate your feedback about the shipping profiles. Connecting EDD to Shopify admin shipping profiles is a great idea, and we'll consider it for future updates.
If you have any other questions or feedback, please let us know. We're here to help.
Thank you for using our app.
Muy fácil de configurar y estéticamente muy bien integrada en la página, además cumple perfectamente con su función sin dar ningún tipo de problema. App muy recomendable!
Hola,
¡Muchas gracias por tus maravillosos comentarios! Nos alegra mucho saber que te resultó fácil configurar la app y que está bien integrada en tu página. Es genial saber que está cumpliendo su función sin problemas, ya que eso es precisamente lo que buscamos.
Tu recomendación significa mucho para nosotros, y si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos siempre aquí para ayudarte!
Saludos cordiales,
Chloé
Awesome!
Dear customer,
Thank you so much for the awesome review! We're delighted to hear that you're having a great experience with the app. It really motivates us to keep improving and delivering the best possible service to our users. If you ever have any questions, suggestions, or need assistance, don't hesitate to reach out. We're always here to support you and ensure the app continues to meet your expectations. Thanks again for your support!
Cheers,
Chloé - Customer Success Manager @NestScale
Cumple su función, ya que mi tienda no cuenta con fechas estimadas con mi tipo de logística y cae de maravilla, lo recomiendo.
Hola,
¡Muchísimas gracias por tus amables palabras! Nos alegra saber que nuestra solución encaja perfectamente con tu configuración logística y que está facilitando las operaciones de tu tienda. Tu recomendación significa mucho para nosotros, y estamos aquí para apoyarte en todo lo que necesites. Si necesitas más ayuda, no dudes en contactarnos.
Saludos cordiales,
Chloé - Gerente de Éxito del Cliente @NestScale
I had a great experience with Ns app and their team also. Totally recommended for everyone.
Dear customer,
Thank you so much for the recommendation! 😊 We’re thrilled to hear that you had a great experience with our app and team. It means a lot to us, and we’re always here if you need any further assistance. Wishing you continued success with your store!
Cheers,
Chloé - Customer Success Manager @NestScale
Great free App, a game changer. Just need to add selection for multiple products with different delivering dates. Else great stuff and good support.
Hi,
Thank you for your fantastic feedback! We're appreciate your kind words about our support <3
We value your suggestion about adding a selection for multiple products with different delivery dates. Our team is always looking for ways to improve, and your input is incredibly helpful.
If you have any other questions or further suggestions, please don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale