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This app makes it very easy to manage and clearly display variant images, which is extremely important for an eyewear store like ours. At first, I had some mapping issues where images did not match correctly, but the support team was incredibly responsive and helped solve everything quickly.
I really appreciate their professional and friendly support, and now the app is working perfectly. I highly recommend this app to anyone who needs reliable variant image management with excellent customer service.
Thank you so much for the fantastic feedback! 😊 We’re thrilled to hear that the app is helping you manage and display your variant images effectively, especially for your eyewear store. We completely understand how important it is to have everything mapped correctly, and we’re glad our support team could resolve the issue quickly for you.
It means a lot to know that our professional and friendly support made a difference, and we’re so happy that the app is now working perfectly for your store. Thank you for recommending it — your kind words truly motivate us to keep improving and providing the best experience possible! 💛
— Chloé from NestScale
日本のECサイトを運営しています。
求めていた機能が一つで完結し、希望通りの見た目になりました。
管理画面も分かりやすく、またサポートの皆様も大変親切にご対応いただきとても感謝しています。
この度は素敵なレビューをありがとうございます！😊
ご希望通りの見た目になり、管理画面も分かりやすいと感じていただけたとのこと、とても嬉しいです。サポートチームへのお言葉もありがとうございます。今後もより良いアプリ体験をご提供できるよう努めてまいります。
— Chloé from NestScale 💛
Works great. Added much needed variant swatches to our collection pages. Perfect solution. The team has been VERY helpful in making adjustments to make the app work with our store. Highly recommend.
Dear customer,
Thank you so much for your review! We’re thrilled to hear that the variant swatches are a great addition to your collection pages and that they’re meeting your needs. We’re glad to be the perfect solution for you! If you ever have more feedback or need assistance, don’t hesitate to reach out.
Regards,
Chloé - Customer Success Manager @NestScale
Honestly disappointed. This is one of the worst apps I’ve ever used. You pay a monthly subscription, yet no support at all. Messages are ignored, and no one is there when you need help setting up certain features. Customer service is completely non-existent. I strongly do not recommend it.
Dear customer,
Thanks for your feedback, and we're really sorry to hear you had a frustrating experience.
We checked and saw that your message came in outside of our business hours, which is why there was a delay. But our team did respond and helped resolve the issue later that same day (your time).
We always aim to support our users as quickly as possible, and we’ll keep working to improve. If there’s anything else you need, feel free to reach out anytime, we’re here to help!
— The NestScale Team
Great app! Works out of the box, lots of design settings. And when I encountered a problem during a theme change their support fixed it promptly.
Highly recommended!
Dear customer,
Thank you so much for your fantastic review! We're thrilled to hear that you find our app great and easy to use. It's wonderful to know that our design settings and support team were able to meet your needs promptly, especially during the theme change.
Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. On behalf of the customer success team, thanks again for your support!
Best regards,
Chloé - Customer Success Manager @NestScale
Great app for the price actually, it does lack a certain feature which is a conditional display of variants but considering it's almost free I don't have a problem. Also, Lily from their customer support was really fast to respond.
Hi there,
Thanks for your review! We’re glad you find the app valuable, and happy to hear Lily was quick to help.
We appreciate your feedback about the conditional display of variants - it’s something we’re considering.
If you have any other thoughts or questions, just let us know!
Regards,
Chloé - Customer Success Manager @NestScale
Esta caido el programa
Hi Natasha,
We’re sorry to hear that your experience hasn’t met your expectations. However, it was when Cloudfare service went down, a lot of other services and softwares are also down during that time. We tried to reach out to you multiple times via email and Whatsapp but haven't gotten a response.
I understand that this was frustrating to your experience, but it was not in our control. Could you kindly remove the review since it left a negative impression on our app. And if you need anything, we would be ready and happy to help you out.
— from NestScale CS
App works just like it is supposed to, had some troubles with the app and my theme but the support tried everything in their power to solve the problem.
Dear Ivan,
Thanks a lot for your honest review! I’m really glad the app is working as expected overall, and I truly appreciate your patience as we work through the conflict with your page builder.
Sometimes these app-to-app issues can be tricky, but please know we’re doing everything we can to get it fully resolved for you. If there’s ever anything else you need in the meantime, don’t hesitate to reach out, we’re always here to help!
— Chloé from NestScale 💛
Ich hatte ein Erscheinungsproblem mit dem Titel von der Farbeauswahl auf zwei Webseiten und das Team hat das super schnell gelöst. Ich bin super zufrieden mit der App und der Support ist einfach sehr schnell und effizient. Vielen Dank!
Hallo,
Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit unserer App gemacht haben und unser Support-Team das Problem schnell lösen konnte. Ihre Zufriedenheit hat für uns oberste Priorität, und es bedeutet uns viel zu wissen, dass wir Ihnen effizient helfen konnten.
Falls Sie in Zukunft weitere Unterstützung benötigen oder Fragen haben, zögern Sie bitte nicht, sich an uns zu wenden. Wir sind jederzeit für Sie da!
Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für unsere App entschieden haben.
Mit freundlichen Grüßen,
Chloé
Best app for Variants. Fast and best customer care. Thanks for the service
Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving!
If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help!
—From NestScale CS 💛