Arvostelut (150)
Tarkenna
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Luokituksen mukaan
A true blessing! Our extensive product variations made ordering challenging for our customers. I thought I needed to hire a coder, but this integration with our current website theme was incredibly easy to use and made our site clean and simple for customers to place orders!
Dear customer,
Wow, thank you so much for your amazing feedback! 😊 We're thrilled to hear that the app made ordering easier for your customers and seamlessly integrated with your store. Making complex setups simple is exactly what we aim for!
If you ever need any assistance or have suggestions, we’re always here to help. Wishing you even more success with your store! 🚀✨
Lily - Customer Success Specialist @NestScale
Esta caido el programa
Hi Natasha,
We’re sorry to hear that your experience hasn’t met your expectations. However, it was when Cloudfare service went down, a lot of other services and softwares are also down during that time. We tried to reach out to you multiple times via email and Whatsapp but haven't gotten a response.
I understand that this was frustrating to your experience, but it was not in our control. Could you kindly remove the review since it left a negative impression on our app. And if you need anything, we would be ready and happy to help you out.
— from NestScale CS
nice
have to pay for every feature. buggy
Hi the Aviro team,
We’re sorry to hear that your experience hasn’t met your expectations. However, we haven't received any questions and support requests from your team. We tried to reach out to you multiple times via email and WhatsApp, but haven't gotten a response.
We would love to support and answer your questions.
— from NestScale team
Customer service was excellent ... solved all my "issues" effectively and efficiently ... just be aware that you sometimes have to wait a while for an rep to respond when you start a chat ... and when that happens, you have to monitor the chat because it might time out before the rep appears, just refresh, but if you are patient, you WILL get a rep and my experiences with the reps is nothing but 5 stars.
Hi customer,
Thank you for the 5-star rating! We're glad you're enjoying our app.
If you have any feedback or need assistance, feel free to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
Llevo muy poco tiempo utilizando esta aplicación, pero sin duda es un imprescindible para los que nos gusta tener muestras de color. Ofrecen muchas opciones de personalización de las muestras pero debo destacar la atención de su equipo de soporte, ya que me han atendido encantados y han resuelto mis pequeños problemas de personalización con mucha paciencia. ¡Sin duda recomiendo mucho esta aplicación!
Hola,
¡Muchas gracias por tu amable comentario! Nos alegra saber que encuentras nuestra aplicación imprescindible y que disfrutas de las opciones de personalización de las muestras de color.
Apreciamos especialmente tus palabras sobre nuestro equipo de soporte. Nos enorgullece saber que hemos podido ayudarte con paciencia y eficacia.
Si tienes más preguntas o necesitas asistencia adicional, no dudes en contactarnos. ¡Estamos aquí para ayudarte!
Un cordial saludo,
Chloe
Best app for Variants. Fast and best customer care. Thanks for the service
Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving!
If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help!
—From NestScale CS 💛
The app is good, but what I really liked was the Help Center. Because of some mistakes I made, I wasn’t able to use the app. Rachel, from the support team, was prompt and helpful.
Thank you so much for your feedback! 😊 We’re happy to hear that you find the app useful, and we’re especially glad that Rachel could step in and help you resolve the issue quickly. It’s also great to know it was able to assist you in getting everything back on track!
If you ever need any more help or have suggestions for us, feel free to reach out anytime. We’re here for you!
— Chloé from NestScale 💛
Love the app please add a scrolling feature for the image swatches so they can stay in one row without sacrificing image size
Dear customer,
We're delighted to hear that you love our app! Thank you for your valuable feedback. We'll definitely consider adding a scrolling feature for the image swatches to ensure they stay in one row without sacrificing image size. Enhancing user experience is our top priority, and your input helps us make our app even better. We appreciate your support and will keep you updated on any new features or updates. If you have any further suggestions or questions, feel free to reach out to us anytime.
All the best,
Chloé - Customer Success Manager @NestScale
I chatted with Chloe, and I can modify it with my theme. Thanks again they are doing the right thing for their customers
Hi there,
Thank you so much for your kind words! I'm really glad I could help and that everything worked smoothly with your theme. We truly appreciate your support and are always here if you need anything else. 😊
Wishing you all the best with your store!
Warm regards,
Chloe – NestScale Support Team