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This makes the store look so much better and lets customers see the color options so easy! I had a little trouble getting it to work properly with my theme at first but Rachel stepped in and got it fixed and working great! Great addition and great service.
Thank you so much for the lovely review! 😊 I’m so glad to hear the app helped improve your store’s look and made color options easier for your customers, that’s exactly what we designed it for!
I’m also happy Rachel could step in and get everything working smoothly with your theme. We’re lucky to have her on the team! If you ever need anything else, feel free to reach out anytime, we’re always here to help.
Wishing you all the best with your store!
— Chloé from NestScale 💛
Honestly disappointed. This is one of the worst apps I’ve ever used. You pay a monthly subscription, yet no support at all. Messages are ignored, and no one is there when you need help setting up certain features. Customer service is completely non-existent. I strongly do not recommend it.
Dear customer,
Thanks for your feedback, and we're really sorry to hear you had a frustrating experience.
We checked and saw that your message came in outside of our business hours, which is why there was a delay. But our team did respond and helped resolve the issue later that same day (your time).
We always aim to support our users as quickly as possible, and we’ll keep working to improve. If there’s anything else you need, feel free to reach out anytime, we’re here to help!
— The NestScale Team
Love this app! It was super easy to set up, so many options so to get it looking juuuuust right on my site, and Rachel was quick & helpful getting back to me when I had a couple of questions.
Big thumbs up, looking into their Shoppable Videos app next...
Dear customer,
Ahh thank you so much! This made our day! 😊 So glad to hear the setup was smooth and that you were able to get everything looking just right on your site. That’s exactly what we hoped for when building the app.
And yay, I’ll pass your kind words to Rachel! She’ll be happy to hear it!
Can’t wait for you to try out our Shoppable Videos app too. If you need anything at all, you know where to find us!
~ Chloé from NestScale 💛
A true blessing! Our extensive product variations made ordering challenging for our customers. I thought I needed to hire a coder, but this integration with our current website theme was incredibly easy to use and made our site clean and simple for customers to place orders!
Dear customer,
Wow, thank you so much for your amazing feedback! 😊 We're thrilled to hear that the app made ordering easier for your customers and seamlessly integrated with your store. Making complex setups simple is exactly what we aim for!
If you ever need any assistance or have suggestions, we’re always here to help. Wishing you even more success with your store! 🚀✨
Lily - Customer Success Specialist @NestScale
A great App to Use. had some difficulty setting is up from Lily from Support was hugely Helpful. She was very patient.
I would also say that the customization options are also a lot so you are bound to find a right fit.
Dear customer,
Thank you so much for your kind words! 💙 We're thrilled to hear that you found the app useful and that Lily was able to assist you. We’ll be sure to share your feedback with her!
Customization is definitely one of our key focuses, and we're glad you found the right fit. If you ever need any further support or have suggestions, we’re always here to help. 🚀
Happy selling! 😊✨
Rachel - Customer Success Specialist @NestScale
Contacted support for an update issue they recently did and Lily responded quickly. Her team resolved the problem and it was a great experience.
Hi,
That’s amazing to hear! 😊 I’m so glad Lily and the team could get things sorted out quickly for you. We know how important it is to keep things running smoothly, so it truly means a lot to hear that you had a great experience.
If you ever need anything else, we’re just a message away! Wishing you all the best with your store. 🚀✨
Best,
Rachel - Customer Success Specialist @NestScale
This app works well, Chole helped to make my store looks better. Thanks.
Thank you so much for your kind review! 😊 I'm really happy to hear that the app is working well for you and that I could help improve the look of your store. It always means a lot to know our support makes a difference!
We’re here to make sure everything runs smoothly for you, so if you ever have questions, ideas, or just want to explore more ways to enhance your store, don’t hesitate to reach out. I’m always happy to help!
Wishing you continued success and growth — thank you again for being part of the NestScale community!
— Chloé from NestScale 💛
Very helpful staff. Solved my problem quickly and super friendly.
Hi,
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our team. Providing quick and friendly support is always our priority!
If you ever need any further assistance, feel free to reach out, we’re always happy to help! 🚀
Best regards,
Chloé - Customer Success Manager @NestScale
I cannot recommend the NS Image Swatch Variant Option app enough! I had an issue with my variant swatch images, and their support team went above and beyond to assist me. A special shoutout to Lilly, who was incredibly kind, patient, and thorough in helping me fix the problem. She truly deserves a big thanks for her outstanding support!
The team’s professionalism and dedication left me totally satisfied. They resolved my issue promptly and made sure everything worked perfectly. I would honestly rate them 100 out of 100 for both the app and the exceptional support team.
If you're looking for an app with fantastic features and a team that genuinely cares about its customers, this is the one! Huge thanks to Lilly and the NS Image Swatch Variant Option team—you’ve earned a loyal customer for life!
Hi,
Thank you so much for your amazing review! 🙌 We're more than happy to hear that our app and support team exceeded your expectations. Lilly will be so happy to know her efforts made such a difference – I’ll be sure to share your kind words with her!
We’re grateful for your trust and loyalty. If you ever need assistance or have questions, we’re just a message away. It’s customers like you that make what we do so rewarding!
Thanks again for choosing NS Image Swatch Variant Option – we’re lucky to have you with us! 😊
Best regards,
Chloé Nguyen
Customer Success Manager @NestScale
Amazing app, great and fast support team, they reply well and in any way possible so good, also a great app easy to use. 5 deserved!
Dear customer,
Thank you so much for the amazing review! We're beyond happy to hear that you're enjoying the app and that our support team has been helpful and responsive, we always do our best to be there when you need us, in whatever way works best for you!
It’s also great to know you find the app easy to use - that’s exactly what we aim for. Your kind words truly motivate our whole team. If you ever have questions or new ideas to share, we're just a message away!
Thanks again for your support! We’re lucky to have users like you! 💛
Best,
Rachel - Customer Success Specialist