レビュー (129)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年4月21日

Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant.

Lots of support tickets, sales and revenue lost, not impressed.

Linen Locker & Co.
イギリス
アプリの使用期間:約1ヶ月
NestScaleが返信しました 2024年4月24日

Hi Bendan,

We sincerely apologize for the inconvenience caused by the variant selector issue.

We understand the frustration of lost sales and customer tickets. Our team addressed and resolved the issue on the same day, and we made sure to keep you updated via messages.
However, it seems that we haven't received a response from you yet.

Could you please check our messages to confirm that you're aware of the resolution? We're here to ensure everything is running smoothly for you now.

Regards,
Chloé - Customer Success Manager @NestScale