絞り込む
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評価順
2024年4月21日
Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant.
Lots of support tickets, sales and revenue lost, not impressed.
Linen Locker & Co.
イギリス
アプリの使用期間：約1ヶ月
NestScaleが返信しました
2024年4月24日
Hi Bendan,
We sincerely apologize for the inconvenience caused by the variant selector issue.
We understand the frustration of lost sales and customer tickets. Our team addressed and resolved the issue on the same day, and we made sure to keep you updated via messages.
However, it seems that we haven't received a response from you yet.
Could you please check our messages to confirm that you're aware of the resolution? We're here to ensure everything is running smoothly for you now.
Regards,
Chloé - Customer Success Manager @NestScale