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Amazing app + support, super quick responses even with our massive time difference.
Lily was very helpful with answering all my questions / issues and even quick to get the dev team onboard with feature requests. Would definitely recommend!
Hi,
Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience with our app and support team. Lily and the entire team are dedicated to providing the best service possible, so it's wonderful to know we were able to assist you quickly despite the time difference.
We're always here to help and are excited to continue supporting your needs. Thanks again for the recommendation! 😊
Best regards,
Chloé - Customer Success Manager @NestScale
i love this color swathes app. Thanks for the team, i can make beautifull color swatches for my site. Hopefully can make better conversion.
Dear customer,
Thank you so much for your kind words! We're excited to hear you're enjoying the color swatches app and that it’s helping you create beautiful swatches for your site. Best of luck with those conversions - if you need any more assistance, our team is here to help! 😊
Regards,
Chloé - Customer Success Manager @NestScale
This app is perfect ! It's very simple to use and if you have an hesitation on anything, you have an 24H tchat !
Hi there!
Thank you so much for your amazing feedback! We're so happy to see your words, that means a lot to us!
If you ever have any questions or need a hand, feel free to reach out. We're always here for you!
Thanks again for your support!
Best,
Chloé - Customer Success Manager @NestScale
Great customer support and quick fixes!
Dear customer,
Thank you so much for your feedback! We’re thrilled to hear that you’re pleased with our customer support and the quick fixes. Your satisfaction is our top priority, and we’re always here to help.
If you have any more questions or need further assistance, just let us know!
Regards,
Chloé - Customer Success Manager @NestScale
greate app it is what i required
Hi customer,
Thank you for your feedback! We're thrilled to hear that our app meets your requirements.
If you need any assistance or have any questions, please feel free to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
I have just installed the app, so far the support has been good.
Dear customer,
Thank you for installing our app!
We’re glad to hear that you’ve had a positive experience with our support so far.
If you have any questions or need further assistance as you explore the app, don’t hesitate to reach out. We’re here to help and ensure you get the most out of it!
Regards,
Chloé - Customer Success Manager @NestScale
support is good , need some improvement in ui design otherwise its v good
Dear customer,
Thank you for your feedback! We're glad to hear you find our support good. We appreciate your suggestion regarding the UI design and will certainly take it into consideration for future improvements. If you have any specific suggestions or further feedback, please let us know. We're always here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Support is great. Thank you Lily :)
Dear customer,
Thank you for the kind words! 😊 We’re so glad to hear that Lily could assist you and provide great support. If there’s anything more we can do to help, feel free to reach out anytime!
All the best,
Chloé - Customer Success Manager @NestScale
The app had an issue at the beginning, but with their great customer service (we got help by Lily) the issue was resolved quickly and now it works great.
Hi customer,
Thank you so much for your feedback! We're sorry for the initial issue you experienced, but we're thrilled to hear that Lily and our team were able to resolve it quickly for you. We're glad the app is now working great for you.
If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
Love this app!
Dear customer,
Thank you for your kind words! We're thrilled to hear that you love the NS Image Swatches & Options app.
Your satisfaction means the world to us. If you have any suggestions or need any assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Chloé - Customer Success Manager @NestScale