Nudgify Social Proof Sales Pop , 136 arvostelua
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App was great until it wasn't. One of my nudges wasn't working properly and I contacted support. They told me they would take care of it. After 5 weeks of being told they have "escalated it" and I had to wait I deleted the app. Terrible service.
Thank you for your review and for sharing your experience with the app. We're sincerely sorry to hear that you encountered an issue with one of your nudges and that our support wasn't able to resolve it promptly.
There's absolutely no excuse for the five-week wait you experienced, and we understand why that led you to delete the app.
We take all customer feedback seriously, and yours will be used to improve our support processes to ensure faster resolution times in the future. We value you as a customer and would love to have you back.
Please feel free to reach out to us directly at nudgify@convertize.com if you have any questions or would like to discuss this further.
Sincerely,
Elizabeth
great app
Easy to use and adjust settings, even on free plan. Love that I can customise the colour of my nudges on free plan also, and choose which pages on my website to show nudges with different target actions for conversion. Great app, would highly recommend.
Hi Bounde, thank you for your amazing feedback. Happy you're enjoying all our functionalities on Nudgify. We're going to be rolling out more along the way so sit tight and enjoy the ride ;)
Cheers
Muito Bom
top facile d'utilisation je recommande
It's cool.
Be ware, I have been contacting the support team for more than 2 months now. The app has been charging me 30 dollars for consecutive 6 months now while i'm on the free plan. I've been waiting to reactivate the app once i need drain more traffic with ad budget. I asked to be reimbursed but zero replies from the support team.
Dear Taiga
We sincerely apologize for the inconvenience you've experienced, we understand the frustration this billing issue has caused.
From our investigation, we can see you activated your subscription charge November 15th 2022, but can see no record of a cancelled subscription up until November 13th 2023. We have escalated this to Shopify however as they handle all billing with merchants directly, and they would be contacting you for further investigation.
Thank you for your understanding.
Bolanle from Nudgify
Excelente app. me gusta como se ve.
Gracias por tu increíble reseña, nos alegra que te encante nuestra app.
This app is great to give that nudge customers may need. We recommend it here at parthenon foods for all sites.
Thank you for leaving this wonderful 5-star review, and for recommending Nudgify! We're thrilled that our Social Proof & FOMO Nudges have been helping you increase sales of your Greek food products for the past 4 years - we are looking forward to serving you for many more years to come!
Excellent app! It's smartly designed and so easy to use. I'm afraid to A/B test it because I'm too afraid of losing sales without it.
Thank you for leaving us such an amazing review. We are glad to hear you are enjoying the ease of use and sales increase! We previously found that Social Proof and FOMO notifications increase conversion rates by between 3.2% and 29.7%!