Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
10. Dezember 2020

The Octane AI team is very responsive and helpful in answering questions and getting our campaigns up and running quickly. In just a short time we've seen a large jump in subscribers and revenue and looking forward to implementing the quiz and other features very soon.

Archipelago
Vereinigte Staaten
Etwa 2 monate mit der App
Bearbeitet am 11. Mai 2020

I'm very pleased with the support particularly. Aleksandar and other team members have been timely with detailed responses to my questions and have been very helpful. The product features and integrations are good too, and they seem receptive to product suggestions

Pinwheel
Vereinigte Staaten
Etwa 2 monate mit der App
1. August 2019

Look, the support from Octane Ai is Amazing. If I needed understanding or such, they helped me out. So, if you have issues with making something work just ask them. They'll get you sorted out. I'm working on my things and they've made it so much easier. Thanks Octane.

buyitallforyou
Vereinigte Staaten
Etwa ein monat mit der App
14. November 2018

This is a great app. It allows you to do sooooo much! They have a few integrations but have added more just in the short time that I've had it. The help center and tutorials are actually better than a large majority of larger more well know enterprise apps or companies. It has a great UI and is easy to use. You don't have to know anything about bots or coding. Support is super responsive. I've already starting using it and its working great. This app will have you prepared for the wave of conversational commerce that is building.

Giftee
Vereinigte Staaten
Etwa ein monat mit der App
4. Dezember 2020

We have so many teas that people got confused. Octane helped design a quiz to make it easier for customer to decide. No paralysis by analysis! They were very helpful, and now it is cranking. Thanks

Harney & Sons Fine Teas
Vereinigte Staaten
Etwa ein monat mit der App
4. Oktober 2022

We wanted to create a relevant shopping experience fueled by AI-tailored suggestions so Shoppers can shop with intention. Octane's ethos is what separates them from the pack. A product is only as good as its team - and this team focuses on intentional shopping journeys!

Shoppe Justcause
Vereinigte Staaten
Etwa ein monat mit der App
11. Januar 2022

Best Quiz Ever Great customer service, they help in every thing very professional
great app a lot of options

JuvaBun
Vereinigte Staaten
Etwa ein monat mit der App
22. Oktober 2021

I got on this app when the basic plan was $9 a month. The charges went up to $40+ and then $60+, then in the last two months jumped to $191 per month. I was not informed of any of it. I don't offer quizzes on my store or use most of the features. Developer refused refund request. I've uninstalled due to their underhanded means of taking money from shop owners.

Wyvern's Hoard
Singapur
Fast 3 jahre mit der App
Octane AI hat geantwortet 28. Oktober 2021

Hi Wyvern's Hoard! We are so sorry that you did not have a good experience and that this was not handled in the smoothest way it could have been. We reevaluated your situation and have issued a full refund. This was not a common situation and our support team initially miss-categorized it, however we have updated our process so that this will not happen again in the future (we added a better way for our support team to escalate these requests internally). We're always working hard to make improvements to the product, support, and more and our goal is to make you the merchant as successful and happy as possible. Please let us know if you have any questions or if there is anything else that we can do.

Bearbeitet am 22. April 2019

I like the integration with Shopify to pull products into campaigns with one-click. As well, the default flows are good at guiding you towards prompts that are likely to receive a response. Recommended.

Aria Lattner
Vereinigte Staaten
Etwa ein monat mit der App
2. August 2018

100% RECOMMENDED! The support team is so awesome! There is a chat inside the dashboard, you can ask questions and they will help you right away.

The app is very intuitive, you will have everything set up and running with no effort on your side. Everything is automatic.

I love it!

Dc Comic T Shirt
Vereinigte Staaten
30 tage mit der App