Octane AI: Advanced Quiz Maker

Great app but even greater customer service! Every question I've had has been answered, and quickly. Ivana and Ariel and Mark are so knowledgeable, and so patient! I am not a developer or coder or anything like that. They've made it possible for me to create a fairly complicated quiz myself, and have made great suggestions to make it look and work better. 5 stars!!!

I'll admit I was skeptical that a quiz would be impactful on our site, and hesitant to commit to the price. Not only has the quiz more than paid for itself, it's brought in a nice additional chunk of revenue for us, as well as added a nice amount of engaged customers to our email list. The quiz was easy to set up, and has so far been very successful. The Octane team has also been engaged in our progress, responsive to all inquiries, and proactive in making suggestions for improvement. It's only been a little over a month, but so far we're very happy with Octane. I've never reviewed a Shopify app before but I was so impressed by Octane's performance I felt compelled to finally do so.

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

Great app and easy to learn how to use. Great customer service! Any time I have any issues with building the quiz, the team answers quickly through chat and gives clear instructions on how to solve any problems.

I do not suggest this app at all. The customer service is very bad. I made an appointment via zoom, and after 3 days the person in charge told me that she could not help you and she did not know the language in which the questions were written, even though I translated all the questions for her. Then he told me that he did not have time and that he had to go??? They deducted $200 and no one helped, and the company does not have a staff to help. also she same person in meeting and email and chat ? how company like that have one lady to 3 jobs ? and i make 11 questions in Quiz ,she said i suggest reduce to 3-4 questions ?