Rezensionen (252)
Anpassen
-
Nach Bewertung
We recently implemented Octane AI to create a customized quiz that recommends products based on in-depth responses. The support from their team—especially Ariel and Ivana—has been outstanding. They've shown incredible patience and guided us through each step of the quiz logic setup. We're truly impressed! Thank you Ariel, Ivana, and the entire Octane AI team!!
I've been very happy with the engagement and sales we are seeing from our Octane quiz so far. Support - especially Arielle and Ivana - have been super responsive in helping me with my questions.
Very helpful support! Shout out to Ariel for all of his help!!
We have been using Octane for several months and we love it. Big props to Ariel for always providing us quick service on any questions we have.
We recently switched from Typeform to Octane AI after looking at a bunch of different platforms, and we couldn’t be happier with the choice! Octane AI stood out for its features and user-friendly interface, but what really blew us away was the top-notch customer and technical support. They provided super clear instructions and were quick to help with any troubleshooting we needed—seriously responsive and helpful. If you’re on the fence, we’d highly recommend giving Octane AI a try!
Octane is really amazing! The app itself is fantastic, and their support is top-notch . Ariel was especially helpful with the customizations I needed for the quiz—he explained everything clearly and responded promptly to all my questions.
We had a very good experience working with their team. Pablo from Octane was incredibly responsive and helpful!
Octane support is so good they have become a key example for modeling our own CX/CS improvement!
I do not suggest this app at all. The customer service is very bad. I made an appointment via zoom, and after 3 days the person in charge told me that she could not help you and she did not know the language in which the questions were written, even though I translated all the questions for her. Then he told me that he did not have time and that he had to go??? They deducted $200 and no one helped, and the company does not have a staff to help. also she same person in meeting and email and chat ? how company like that have one lady to 3 jobs ? and i make 11 questions in Quiz ,she said i suggest reduce to 3-4 questions ?
Great app and easy to learn how to use. Great customer service! Any time I have any issues with building the quiz, the team answers quickly through chat and gives clear instructions on how to solve any problems.