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Awesome app and amazing customer service! Ivana is a real treat and always so very helpful! I especially love the seamless integration into the store.
Great Facebook remarketing app.
Easy to handle with powerful features.
Aleksandar from the support team was very helpful and I look forward for boosting my ROI
Probably the most exciting and valuable plugin we ever installed on our Shopify store, and also has a great support team! Don't get turned off by the high price for the PRO plan, once you passed the learning curve of this app you will understand the crazy good potential here and how the price is justified.
After setting up and still on our 30-day trial, we are already doing 10% of our revenue through Octane AI flows/ads. Not even started optimizing yet.
Octane AI is basically Klaviyo for Messenger/SMS with flows and more. The perk is that opening/click rates are so much higher on these channels then email.
We have previously used Recart and SMSBump and while these apps are good, they still leave money on the table in terms of more advanced functionality. Also, it is inconvenient to not have both Messenger/SMS in the same app, you do not want to spam customers on multiple channels at the same time.
We managed to set up Click-to-Messenger ads using Octane AI that bring the same ROI or more like our normal FB ads but also collects lots of Messenger subscribers in the process. We think this is worth the investment alone for this app, especially if you spend lots on Facebook Ads.
The AI functionality is great too to minimize customers support tickets and save money on that.
All in all, super excited about Octane AI and what the future holds for the functionality of this app! (extra thanks to Aleksandar in support for being so responsive and helpful with any issues we had)
The app itself takes some time to set up depending on the complexity of your quiz but once it's up and running, has really generated a lot of lift! Support is always helpful in offering solutions or even implementing fixes themselves through their technical team. Really great app!!
Octane has been very helpful for us and especially for our customers! It has helped them get a customized recommendation. Jamila has been such a joy to work with! She was always very prompt with her responses and quick to help whenever needed!
Pretty good app, the quiz is their main feature and works pretty well, mostly because their staff is willing to help you optimizing it.
We don't regret signing up for the Enterprise plan with Octane. very helpful support and the zero-party engine shows crazy ROI. Great integration with Klaviyo too. Also even when we were on starter/free plan Octane team offered several onboarding calls which turned out extremely helpful. Worth every single penny spent. It's also the way forward for future marketing overall so I'm sure in a matter of months Octane will be a mainstream marketing app for Shopify just like Klaviyo or ReCharge. Cheers team.
We've been using this app for a few months to help with capturing our abandoned carts. So far so good. Has made a difference in converting.
Hands down the best messenger platform app. Feature-rich, top notch customer support, great front-end interface, and it seems they're constantly working to expand features. Do yourself a favor and switch over from whatever you're using.
Great customer support, I worked with Megan. Got all my questions answered quickly and got this app easily integrated into my store!