レビュー (247)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年9月26日

I do not suggest this app at all. The customer service is very bad. I made an appointment via zoom, and after 3 days the person in charge told me that she could not help you and she did not know the language in which the questions were written, even though I translated all the questions for her. Then he told me that he did not have time and that he had to go??? They deducted $200 and no one helped, and the company does not have a staff to help. also she same person in meeting and email and chat ? how company like that have one lady to 3 jobs ? and i make 11 questions in Quiz ,she said i suggest reduce to 3-4 questions ?

KarradaGroup
イラク
アプリの使用期間:約1ヶ月
2024年11月6日

Octane is really amazing! The app itself is fantastic, and their support is top-notch . Ariel was especially helpful with the customizations I needed for the quiz—he explained everything clearly and responded promptly to all my questions.

Jack Archer
アメリカ合衆国
アプリの使用期間:9日
2024年11月5日

We had a very good experience working with their team. Pablo from Octane was incredibly responsive and helpful!

Embr Labs
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年10月21日

Octane support is so good they have become a key example for modeling our own CX/CS improvement!

Barn Owl Tech
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年7月10日

I'll admit I was skeptical that a quiz would be impactful on our site, and hesitant to commit to the price. Not only has the quiz more than paid for itself, it's brought in a nice additional chunk of revenue for us, as well as added a nice amount of engaged customers to our email list. The quiz was easy to set up, and has so far been very successful. The Octane team has also been engaged in our progress, responsive to all inquiries, and proactive in making suggestions for improvement. It's only been a little over a month, but so far we're very happy with Octane. I've never reviewed a Shopify app before but I was so impressed by Octane's performance I felt compelled to finally do so.

P. F. Candle Co.
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年10月2日

Ivana and Ariel were helpful giving updates on klaviyo syncing being down.

Browne Trading Company
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年7月1日

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

111SKIN
イギリス
アプリの使用期間:11ヶ月
2024年7月1日

Marina and the team provide excellent ongoing support, which is why we have continued to be long-term customers of Octane.

WelleCo US
アメリカ合衆国
アプリの使用期間:2年弱
2024年5月9日

Love having this quiz on our store's website! It has helped individuals determine what kind of fuel nozzle to purchase with the type of can that they have in their garage. Ivana & Mark are always there to help when I have an issue!

Ai13 Billet Products
アメリカ合衆国
アプリの使用期間:3年弱
2024年3月28日

Great app with great results helping our clients get the right products directly to their cart. Special shout out to Ivana on the support team for helping me out and making sure my quiz was perfect!

Impact Networking
アメリカ合衆国
アプリの使用期間:5ヶ月