レビュー (247)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
編集日:2020年5月11日

I'm very pleased with the support particularly. Aleksandar and other team members have been timely with detailed responses to my questions and have been very helpful. The product features and integrations are good too, and they seem receptive to product suggestions

Pinwheel
アメリカ合衆国
アプリの使用期間:約2ヶ月
編集日:2021年2月4日

I am really happy with this app I love the analytics and integration w/ Klaviyo. I had an issue with my quiz and Brandon helped me troubleshoot it. He followed up with me the next day to test everything and make sure it was working properly. There are a few things I would like to app to do and I was told those features are coming soon *fingers crossed* . I highly recommend the app. to people several times a week.

FEMME NOIRE
アメリカ合衆国
アプリの使用期間:3年以上
2019年8月1日

Look, the support from Octane Ai is Amazing. If I needed understanding or such, they helped me out. So, if you have issues with making something work just ask them. They'll get you sorted out. I'm working on my things and they've made it so much easier. Thanks Octane.

buyitallforyou
アメリカ合衆国
アプリの使用期間:約1ヶ月
2018年11月14日

This is a great app. It allows you to do sooooo much! They have a few integrations but have added more just in the short time that I've had it. The help center and tutorials are actually better than a large majority of larger more well know enterprise apps or companies. It has a great UI and is easy to use. You don't have to know anything about bots or coding. Support is super responsive. I've already starting using it and its working great. This app will have you prepared for the wave of conversational commerce that is building.

Giftee
アメリカ合衆国
アプリの使用期間:約1ヶ月
2020年12月4日

We have so many teas that people got confused. Octane helped design a quiz to make it easier for customer to decide. No paralysis by analysis! They were very helpful, and now it is cranking. Thanks

Harney & Sons Fine Teas
アメリカ合衆国
アプリの使用期間:約1ヶ月
2022年10月4日

We wanted to create a relevant shopping experience fueled by AI-tailored suggestions so Shoppers can shop with intention. Octane's ethos is what separates them from the pack. A product is only as good as its team - and this team focuses on intentional shopping journeys!

Shoppe Justcause
アメリカ合衆国
アプリの使用期間:約1ヶ月
2022年1月11日

Best Quiz Ever Great customer service, they help in every thing very professional
great app a lot of options

JuvaBun
アメリカ合衆国
アプリの使用期間:約1ヶ月
2021年10月22日

I got on this app when the basic plan was $9 a month. The charges went up to $40+ and then $60+, then in the last two months jumped to $191 per month. I was not informed of any of it. I don't offer quizzes on my store or use most of the features. Developer refused refund request. I've uninstalled due to their underhanded means of taking money from shop owners.

Wyvern's Hoard
シンガポール
アプリの使用期間:3年弱
Octane AIが返信しました 2021年10月28日

Hi Wyvern's Hoard! We are so sorry that you did not have a good experience and that this was not handled in the smoothest way it could have been. We reevaluated your situation and have issued a full refund. This was not a common situation and our support team initially miss-categorized it, however we have updated our process so that this will not happen again in the future (we added a better way for our support team to escalate these requests internally). We're always working hard to make improvements to the product, support, and more and our goal is to make you the merchant as successful and happy as possible. Please let us know if you have any questions or if there is anything else that we can do.

編集日:2019年4月22日

I like the integration with Shopify to pull products into campaigns with one-click. As well, the default flows are good at guiding you towards prompts that are likely to receive a response. Recommended.

Aria Lattner
アメリカ合衆国
アプリの使用期間:約1ヶ月
2018年8月2日

100% RECOMMENDED! The support team is so awesome! There is a chat inside the dashboard, you can ask questions and they will help you right away.

The app is very intuitive, you will have everything set up and running with no effort on your side. Everything is automatic.

I love it!

Dc Comic T Shirt
アメリカ合衆国
アプリの使用期間:30日