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Absolutely fantastic service!! Quick help and they did more for me then I could wish. Love it! Also a beautiful app!
We use this app for our skincare quix and everything has been very nice. I have written with Leonardo as soon as i had trouble figuring something out, and he has been fast and helpfull in solving all of our questions!
Very useful app especially in the cookieless age. The sooner you incorporate it the better you'll be. Exceptional customer service, they answer always very soon and are really helpful! Kudos to Leonardo!
Amazing app +amazing support. I had an issue with my apps Mark helps me to fix it. I need to reference matt provided me with tons of useful resources. I love using octane ai. thank for all your support and your effort
Truly excellent customer service. The feedback received was well communicated, the response time was prompt but most importantly the challenges that I had were quickly resolved. I would like to thank Leonardo from Octane AI for his support & excellent service.
Great service via the chat from Mark to help with my setup and solve questions I had. Quality service is everything!
Our product finder is finally live - the setup was straightforward, as well as the integration with Klaviyo. Shout out to Leonardo who has been a star for the entire setting-up process, providing support and recommendations on how to make the most of this tool.
It is a really nice little app. You can collect some first party data, but also use it to streamline customers to the right products and much more. Great backend, all really intuitive. The support is very good also, always quick to reply and most issues are well documented in their help center. Shout out to Leonardo from their support team, he helped me a lot.
Our product has a color-match component that is a huge driver in customer decision making as well as a main reason for returns. It was important for us to get the quiz portion correct in the customer flow in order to drive sales. Our previous solution (using computer vision to match our product colors to customers) was too complex and a lot of users would drop off at the portion of the quiz that required people to take a selfie while taking the quiz. Octane's quiz was a quick replacement and the customer service team was awesome in helping answer our questions as we built out our survey. My personal favorite part of this app is the dashboard. It's really great to see how much traffic is generated and what sales we make from the results page. This has been a core feature of our business.
The Octane AI team is very responsive and helpful in answering questions and getting our campaigns up and running quickly. In just a short time we've seen a large jump in subscribers and revenue and looking forward to implementing the quiz and other features very soon.