Recensioni (13)
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In base alla valutazione
App is straight forward and basic, but ok to use that provides variations options.
After some hiccups at the starts, Zhen from support worked patiently with me and tech support to find the issue (which was may faulty having extra characters in the order prefix).
The quality of the Shirts (ASColour) and the quality and brightness of the print is second to none. I used Printify and Gelato, these guys are 100% my preference.
The support for me has been the real winner and worked with me to improve my products . Thank you.
I decided to try OGO because they are the first print on demand app I’ve come across that prints in Australia. And being Australian and wanting to sell to an Aussie market, it just made sense. The quality of the shirts, printing and even packaging is far superior to other apps I’ve tried so far here on shopify. If you’re like me and wanting to sell and ship to Australian customers, I can’t recommend them enough!
I’m so excited to see your new additions OGO, especially the sewn in labelling and swing tags! Please consider adding more kids lines :)
Thank you for leaving the first Shopify review for OGO! We appreciate it and so pumped to read the positive reaction you've had from using our app and seeing our products/packaging in real life!
The team at OGO are placing a significant emphasis on retail quality products that suit the Australian and NZ market. We're glad to have such a strong partnership with AS Colour t-shirts and apparel; they are the leaders in premium blank apparel in Australia right now.
We're excited to be currently testing neck tag relabelling and also neck-tag printing. We're also the first company to implement a brand new DTG printing process in Australia.
Look forward to working closely with Tees for Elliot!
Cheers,
Zhen, Co-Founder, OGO Print-on-Demand
Melbourne, Australia
I have had a really hard time with OGO. I am changing providers this week. My t-shirts take so long to print that i get customers complaining to me what is going on. Sometimes up to three weeks just to get a tracking number. Different sizes get printed in different ways meaning the colours are different even if its the same design. Although the shirts are cheaper and the site is easy to use, it has not been worth it. I would highly recommend using a different print provider for POD. Sometimes my shirts have been delivered before I even have a tracking number to let my customer know its arriving. I have found it all very frustrating.
Hi Tijana and team,
I'm sorry your experience with OGO was less than stellar!
I can see from our emails that your enquiries have always been answered promptly and comprehensively. At times, our team has gone above and beyond to help support and clarify questions you've had, as you were quite new to the intricacies and technicalities of running an eCommerce & Shopify business.
Per our shipping information and guidelines, our print-on-demand process can take 8-15 business days. Depending on the day it's ordered, it can take up to 3 weeks to deliver to some areas. Reviewing your orders shows they've all been delivered within the estimated timeframes.
We acknowledge a period where the tracking updates were missed or delayed, which can cause inconvenience to all parties. This was primarily a technical issue with Shopify's API change at the time and caused some complications during that transition. We apologise, but note that our team has always been ready and promptly provided tracking when requested.
Regarding the colour feedback, it's only fair readers of the review should have the full and correct context. Two different product types were ordered (not sizes), each requiring a unique print process. As explained on our website and also in emails, this will naturally result in a slightly different colour profile between the products.
We hope your project is going well. We are always open to supporting your fulfilment needs if you ever wish to revisit Australian-printed merch, proudly printed here in Melbourne.
Cheers, The OGO Team