Okendo: Product Reviews & UGC

So far it's been brill - the product itself I'm still getting to grips with - however the customer service is fantastic - particularly Josh who is extremely helpful. The team follows up with you on their own accord if they're not able to solve a problem right away and they really make a solid effort to try to understand whatever it is you need help with! Making the experience pretty seamless. If that's not worth giving the plug in a go - not sure what is :-)

Installation was a breeze and the app is intuitive and easy to use, but what makes Okendo a spectacular app is the customer service. I spent about an hour trying to solve a problem using their comprehensive documentation but I was stuck. I reached out to the app and was delighted to find that I was not shunted to AI or email, and instead got real help from an actual human named Juan. And he didn't just shoot me a link to the documentation! He actually fixed my problem. Like, dug into my Shopify store and fixed it. He answered my annoying noob questions. He made a few small changes I requested. Actual customer service, in 2024. This is IT, kids.

I have recently moved with Okendo from another App and was amazed not only with what this App can offer but their amazing customer support. I had few issues/changes to be made; and they were always very quick to repond to emails (even on a Bank holiday) and managed to fix most of my issues. So far so good, I am a happy customer, thank you!

Beautiful review widgets, detailed, very responsive support team, easy to use and feature rich app. You have to pay a price based on the number of orders, but the app works really well and I think it's the best app in the review.

Love Okendo. They've become an important partner for our business success!

I just want to say thank you for Luigi. I am having trouble on integrating reviews on my store and Luigi the support guide me through. Thank you so much! Also thanks to Supports like Paulo!

Wonderful platform and wonderful onboarding help! The Okendo team was with us every step of the way and responded to all questions promptly. The quiz came out great. Highly recommend.

Effective and quick customer support. Very impressed with them. The app is easy enough to install and work. Very happy with all of it.

Looks and feels good.
Plus their support very good - Josh basically held my hand helping me set everything up.

Easy to use, integrate, and love that you can have multiple offerings/features under one umbrella. Plus great customer!