Okendo: Reviews & Loyalty

Happy with the app and the customer service, very quick response and resolved the minor issue quickly

Nands was very helpful in solving my issue. Thanks for being so responsive and we are thrilled to have our customer's reviews on our website powered by Okendo.

Awesome platform and very organized and communicative team. Highly recommend over any other review platform/software!

Really loving Okendo! It's super user friendly and the customer support has been wonderful! Definitely recommend.

Customer Service team are 5 stars. Communication is fast, clear and efficient. Specific thank you to Josh in the team, always so helpful.

Super easy to use, clean interface for our users, and great customer support. Easy to install and had everything we needed, feature-wise (and probably quite a bit functionality beyond what we used).

Great moderation capabilities and great insight reporting, easy to install, to customize, to manage and to update.

Extraordinary customer service as they accompany you on the journey giving advice when you're starting or they bring their help by pointing out potential opportunity areas that you may have overlooked after having been using "reviews" for quite a while on e-commerce.

They are good for you if you're a newbie, and they're good for you if you're already a pro.

Okendo is easy to navigate and easy to use. Their team is very responsive and quick to help with any questions or concerns.

Made the switch from Yotpo and we could not be happier. The platform is quite intuitive, but Okendo's real selling-point is its stellar customer service. Okendo support is extremely responsive at all hours of the day and chat representative are generally able to answer questions/solve issues right away. For more complicated inquires (when perhaps follow-up is necessary or input from another team is required)—we've consistently gotten detailed and thoughtful responses within 24 hours. My only platform functionality suggestion would be to make it easier/possible to test "coupon descriptions" in the coupon email design section. Overall though, kudos all around!!

Reviews app has been tremendous thus far. Switch from Stamped a while back and it's been a great experience. The service is top notch as well. Helpful in the transition and with any issues now that we have cut over. Definitely recommend.