Okendo: Product Reviews & UGC , 841 arvostelua

Not only is Okendo flexible ( to your companies needs, your branding, the stage of your business...) it's also super easy to use. We also rate the level of customer service extremely highly.

Amazing App, I also had some troubles adding the app to my store (my fault). And Angel at customer support was more than helpful when it came to her expertise and persistence. Thank you team!

Okendo has been a gamechanger for us. We started with a different *very expensive* review app and onboarding was clunky and not great. We ended up switching to Okendo on a whim to save money, but also we liked what the backend looked like as it seemed cleaner and little bit easier to manage. The onboarding team, dev team, and customer support were all great! Allison, my customer success manager has been so on top of getting us moving, she sometimes waited on me for an answer! We have a super custom website, so fitting the reviews into our theme made me worried, but it was a breeze for them. I can't recommend Okendo enough! Their pricing is fair, their team is awesome, and my customers have an easy time leaving reviews (which helps us so much!).

Our team has had a great experience onboarding Okendo. Allison has been a wonderful Customer Success Manager, very responsive and detail oriented. The platform is a lot more user friendly than others we looked at and we were able to integrate it into our theme beautifully.

Great onboarding specialist who made set up and customization a cinch. Easy to navigate app and set up flows with Klaviyo.

Alannah was extremely helpful in getting Okendo set up. Great reviews platform - easy to filter data and export reports.

Great and easy app to implement reviews on your store. User friendly and amazing customer service. L

Made the switch from Yotpo and we could not be happier. The platform is quite intuitive, but Okendo's real selling-point is its stellar customer service. Okendo support is extremely responsive at all hours of the day and chat representative are generally able to answer questions/solve issues right away. For more complicated inquires (when perhaps follow-up is necessary or input from another team is required)—we've consistently gotten detailed and thoughtful responses within 24 hours. My only platform functionality suggestion would be to make it easier/possible to test "coupon descriptions" in the coupon email design section. Overall though, kudos all around!!

Great product and awesome customer experience. Was able to get some assistance with import my old reviews over.

Our onboarding and implementation across three sites has been fantastic. Allison and her team have been proactive in ensuring that we were up and running quickly and easily. Really excited to fully leverage all the available tools.