Okendo: Reviews & Loyalty
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We greatly appreciate the customer service experience provided by Okendo -- very hands on, and willing to help every step of the way. The platform has some great features that, once we learned them, are helping us tremendously!
This is such an fantastic app for reviews. It provides great integration and the option for adding attributes to get customer to rate the product on features. Plus the extra feature of encouraging customers to add a photo adds so much more credibility to the customer's review.
Okendo is a wonderful tool that our internal team and our customers find easy to use, intuitive and most of all, helpful. Our CVR increased with the reviews widget populating on our PDPs, and the customer support team is very helpful with tips to optimize and grow the reviews strategy, Big fan of Okendo!
Honestly don't look past any other app than Okendo for reviews! Apart from the fact that it all works incredibly, increased conversions massively, their customer service is legit the best I've seen in the apps from Shopify. They will go over and above to help you even in Klaviyo or Shopify. The BEST
I use Okendo to give credibility to my customers through real customer reviews. We've been using it for about 6 months and it's been wonderful! People love to leave us their reviews, share their photos and videos with us, and help fellow customers shop easier. Okendo is very easy to setup and use and the customer service is the best.
Beautiful, aesthetic looking app with fast, helpful and kind customer support and tons of innovative features built-in that definitely help customers get all the info they need before purchasing. Big shoutout to Josh for helping us migrate to Okendo and always being there to help us with our questions. Highly recommend.
Shiela & Josh help a lot. They took the time to process my request and were very friendly. Hope in the future an easier-to-use multilingual version will be developed soon. I'm looking forward to it.
This has been one of the best experiences with a new software! Onboarding was a breeze and we were up and running within 3 days. Highly recommend this app to anyone who is looking to expand their customer review experience. Adrian was so much fun to work with, he is totally goal-oriented to help with whatever you need.
The onboarding was quick and easy. The Okendo team was very helpful and attentive and had us going live and capturing customer reviews in a flash!
Incredibly helpful and responsive during set up, they kindly onboarded me very late at night Australian time so it would work on my time zone.