Okendo: Reviews & Loyalty

The app is so easy to use and learn. A lot of cool features are available which make our work easy. The meeting we'd with Laura was so much productive, Laura is objective and help us a lot to update some options in our online stores. A great help to get more reviews. She was awesome and shared a lot of useful information, also made sure to answer all of our questions and doubts.

I was skeptical about Okendo when we first did an upgrade to all the bells and whistles. But now that we are using all the features, it made our website great and engaging especially to our most loyal customers. Great customer service as well. I had a recent optimization call with Laura Gomez and she helped me understand how to use the features even more. When you're paying a good amount of money for an app here on Shopify, it's good to have a good support system to go with it. Thanks Okendo.

We've been using Okendo Reviews for over 2 years and have been using the Loyalty program for at least 6 months. Everything works well, has great integration with Shopify and support is very good. The support side is getting better. Seems that as new features are launched, the support team (sometimes) seems a little behind. But nothing has impeded the user experience for our customers. It's not cheap, but the return is well worth it.

I've been using the app for a long time. I decided I wanted some change on my Review Widget and contact the support team through Chat.
Daniel responded within minutes and got the new look setup within minutes!

Awesome app

A set it and forget it app which is what we always want. It has beautiful display options and integrates with our rewards platform to push reviews by offering store credit. The customer service is also top notch

Very robust system and great experience with their support team when questions have surfaced. They are quick to respond and extremely helpful which can be rare these days.

Okendo has been a game changer for us! It's super easy to use, and the reviews have boosted customer trust and engagement. The customization options are spot on for our brand.

Amanda C has been incredible—she's responsive, helpful, and went above and beyond to make sure everything was perfect. Highly recommend this app!

Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups and makes recommendations. Thank you Laura for being so awesome.

Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.

Laura was very helpful! We reached out to make a change in the code so that our SMS requests for review would include a link, and she helped us to solve the problem quickly.