Okendo: Reviews & Loyalty

This app has really great features. We use the email requests for reviews and reward system and have been very successful in collecting meaningful reviews from customers. The organization of the reviews and images/videos is exactly what we were looking for. But what really sets them apart is the excellent customer service they provide. They answer my questions on live chat within minutes and have been extremely helpful in setting everything up and helping us evolve!

loved the service and support I received from Shiela Sevilleno! She was so helpful and supportive during a very large technical error! I cannot recommend Sheila enough!

Loving Okendo - plenty of options for reviews and UGC all over our virtual store, and looks great! Had an issue and that was dealt with quickly by Luigi in customer service. Very happy!

Jamás esperé que al solicitar ayuda el team de Okendo me ayudarían a configurar. Sin duda fueron un nivel más allá de su atención a clientes. Mis felicitaciones.
Hicieron en 5 min lo que llevaba atorada en 2 horas. Gracias!

Quick help! Really appreciate

Shiela has been very helpful and fast to solve all my questions.

Daniel from Okendo was super helpful and went above and beyond what I expected to answer all of our questions and help us out. Would recommend!

Our review rate has improved significantly since switching to Okendo, and the survey functions have been very helpful. The app is easy to use and customer service is solid.
Would love to see the ability to get more in-depth with sorting and analysis for more complex customer surveys but I'm sure that's coming soon.

Great and quick service all the time. Only need minor tweaks done with theme upgrades and its all actioned nice and quick. A great app to use.

Message with their customer service team regularly and they are always so quick to respond and very helpful! Happy with this app!