Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Recensioni (1.006)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
23 aprile 2024

I just swapped to Okendo and I am so impressed… HIGHLY recommend. I set it up today and you can do so much with the free version. Eg fully customise the look and feel of the review section on your product page, create bespoke templates for review request emails, ask customers questions around age and other attributes to add more flavour to your reviews. Customer support was also so helpful, had trouble setting it up initially but Luigi sorted it all out for me. 10/10

Sunset Daze
Australia
1 giorno di utilizzo dell’app
1 febbraio 2024

Extremely helpful staff and easy to use features. I had so many questions about how to optimize this and the service surpassed my expectations. I am always able to communicate with someone over email and they are extremely nice about walking us through the site to make sure it is optimized properly. 10/10

Regent Row
Stati Uniti
3 mesi di utilizzo dell’app
18 dicembre 2023

I can't express how much I love Okendo! This app has been a game-changer for my business when it comes to managing customer reviews and feedback. From its user-friendly interface to its powerful features, Okendo has exceeded my expectations in every way. Juan was such a help

First and foremost, the ease of use is unparalleled. I was able to set up my account and start collecting reviews from customers within minutes. The intuitive dashboard makes it a breeze to navigate through all the essential features, and I didn't need any technical expertise to get started.

One of the standout features of Okendo is its customizable review request emails. I can tailor them to match my brand's voice and style, which has significantly improved the response rate from my customers. This level of customization has allowed me to create a more personal connection with my clients, and it's reflected in the quality and authenticity of the reviews I receive.

Okendo's review management tools are also outstanding. The ability to moderate and filter reviews before they go live on my website gives me peace of mind, ensuring that only relevant and appropriate content is displayed to potential customers. Additionally, the integration with popular e-commerce platforms has made it seamless to showcase these reviews on my product pages, which has boosted my conversion rates.

The analytics and insights provided by Okendo are invaluable. I can track the performance of my reviews, monitor customer sentiment, and identify areas for improvement. This data-driven approach has helped me make informed decisions and refine my products and services to meet my customers' needs better.

Moreover, Okendo's customer support is top-notch. Whenever I had questions or needed assistance, their team was responsive and provided excellent guidance. It's clear that they genuinely care about their customers' success.

In summary, Okendo is a fantastic app for anyone looking to elevate their customer review game. It simplifies the review collection process, offers customization options, and provides valuable insights to help businesses thrive. I can't recommend Okendo enough – it's an essential tool in my arsenal for building trust and credibility with my audience. If you want to boost your online presence and customer satisfaction, give Okendo a try; you won't be disappointed!

Moonglow Jewelry
Stati Uniti
Circa un mese di utilizzo dell’app
13 maggio 2024

5 stars to Shiela for the support!

The Fieldbar Co.
Sudafrica
Circa un anno di utilizzo dell’app
30 gennaio 2024

I've had this app installed and paid for it for almost 5 years (May 2019). I recently had issues where the app was not sending a rewards code after receiving a review. I hadn't changed or done anything differently. Customer service did not initially investigate my issue correctly (they rushed to a conclusion that I made an error, not them) then once I provided screenshots of the issue to prove the issue was them, it took days and days to get a response. Getting a answer on what the issue is and then also help on how to resolve it is like pulling teeth with their customer service team. Generally unhelpful. I've uninstalled the app and will not go back.

Made For The Lake Co.
Canada
Oltre 4 anni di utilizzo dell’app
20 dicembre 2023

Really good app and great support. We were a bit hesitant at first because the app is quite pricy, but we're very happy with it now.

Muntagnard
Svizzera
11 mesi di utilizzo dell’app
24 marzo 2024

Easy to use, integrate, and love that you can have multiple offerings/features under one umbrella. Plus great customer!

Nation Botanics
Stati Uniti
2 mesi di utilizzo dell’app
9 giugno 2024

Awesome and fast support.

LEXINGTON BAKES
Stati Uniti
1 giorno di utilizzo dell’app
Data modifica: 11 marzo 2024

My experience has been that the customer support goes above and beyond before you leave a review, and afterwards they pretty much ghost you/don't try to help you.

ReserviGo
Paesi Bassi
4 mesi di utilizzo dell’app
29 aprile 2024

Juan on the support team was very helpfull, he solved my problems and was very polite. 5 stars all over! :)

Blvivsion
Svezia
18 giorni di utilizzo dell’app