Okendo: Reviews & Loyalty
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At first, I was very skeptical because it is one of the more expensive providers, but I must say that in terms of speed, customization options for email requests, and widgets in the store, customer support in general, and help during installation, usability for customers to leave reviews, and all the integrations with various apps are simply outstanding. I also see that customers really enjoy using Okendo/Reviews, which automatically increases the overall number of them. We highly recommend the service. In our opinion, there is still room for improvement in the backend, which should be made more organized and clearer.
I'm a techie newbie and with the patience and help of Daniel and the other experts, I was actually able to create a pretty awesome looking review platform! I only have the basic plan, but even with that the Okendo app offers a great variety of aesthetic options and layouts, as well as a fairly seamless review capture process. Definitely elevates the brand, highly recommend!
Honestly amazing customer service. fast response with chat option that made my experience so easy and quicker then I expected. easy to navigate through the app with very helpful team. Highly recommend !!:)
Looks and feels good.
Plus their support very good - Josh basically held my hand helping me set everything up.
I was puzzled by the distorted display of my reviews, so I reached out to support and received a reply in just 3-5 minutes. Luigi was incredibly helpful and quickly resolved my issue. I highly recommend this app.
Excellent app with excellent customer service. Quick response time with a customized video on how to solve my problem. Juan is and A+ customer service rep. Highly recommend
SO simple to transfer over to Okendo. Any display issues were quickly fixed by the Okendo team - they don't expect you to know how to code which is helpful! Highly recomend.
Exceptional Support. Thank you
The Okendo app is great. Very impressed with our easily it integrates with our website and the customer service team are great and very responsive. Highly recommend.
The guys were so helpful to me, after installing the Okendo app I couldn't figure out how to get my imported reviews to show on individual products and they sorted it within a few hours! Took a huge weight off me - I was so worried I wouldn't get it figured out. Couldn't be happier with the App and the support. Cheers guys!