Okendo: Reviews & Loyalty
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Love the integration with Postscript and Klaviyo. Being able to A/B test and use metrics on our own platforms is a huge plus over other alternatives. We're also stoked that through Okendo we discovered Rise.Ai for loyalty!
Okendo has exploded our reviews and also helped us to get great feedback from customers! The customer care team is awesome as well, they have always been available in the chat to help me with any questions I have. We are very happy with this Okendo!
We've had a great experience with Okendo so far. The price is really approachable for a team wanting to get into the review world. The features provided are what would be expected in a good entry level review platform but will satisfy the needs of both small and larger businesses. The team has been incredibly responsive on setting up and migrating reviews and is open to requests for improvements and enhancements. Looking forward to watching Okendo grow over the coming years!
A great conversion rate game changer and these guys know what they're doing! We had a good trial and then signed up and stayed one. We received a lot of help and are still learning about all the things we can do using their services. Customers are also happy to interact using Okendo giving us valuable feedback and earning loyalty from us.
Great customer service. They installed the app for us and answered all questions we had. Very timely manner too
I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!
We upgraded to the Power plan to be able to have all of our reviews customized with our website and it was one of the best decisions! Amanda and the team have been so responsive and incredibly helpful throughout the entire process. Okendo is very easy to use and would definitely recommend!!
Amazing platform and even better service! They literally handle everything. I would highly recommend using them over any other tool - I have looked into many tools and they are the best.
Im a first time ecommerce business owner and am navigating a lot of the tech that comes with running an online business for the first time. I was really blown away with the level of support the team offered and it felt like they were a part of the team. I would really highly recommend to any first time or novice ecommerce owners that want a fantastic customer facing solution that is easy to operate with all the support needed.
Reached out to Customer Support for an issue and Shiela was extremely helpful in providing a solution. She also provided resources so we could refer to them after our issue was resolved.