Okendo: Reviews & Loyalty

Absolutely love this app! After doing countless demo's I decided to go with Okendo and it was the best decision. The app has all the features you need and they are all designed to improve customer experience, drive engagement, and in turn increase revenue. The support is 10/10. Every Shopify App should learn from them. I had zero issues with setup, they even offered to do some of the work for me and had the app customized for my brand on the first walkthru. And the best part is we saw results within hours of launching the app as several customers asked questions on our products and now everyone else can view those responses as well.

Support is very reactive when it comes to customizing the looks of your reviews. Haven't used all of the features yet but for now I dont have any issue with the app

I have used this app for a long time with different customers and definitely is the best in the market.

Have had an incredible onboarding experience from start to finish, and received assistance in ways I did not anticipate. Had I known the amount of care that would of into this, I would have signed up even earlier!

Estefania has been, and is, incredible holding our hand all the way through. We were delighted with the integration assistance received for Klaviyo by Vanessa.

Could not be happier so far with the experience.

We've used other review providers... "name brand" guys... you know who I am talking about... they did not commit any extra resources to assistance... just the sale.

This is the opposite experience.

Stoked

Thank You

Amazing experience with Okendo so for, I love the app and features. I did not like that they offer only in the higher packages the google integrations, more email sequences that are quite vital in the small package for a small business.

After looking at literally *every* review app on the app store (including ones starting with Y, J, L, S - you name it...which took days!) and preparing to accept many compromises, I came across Okendo and it is hands down the best review app there is. Simple to use with the ability to easily moderate reviews and reward customers. A big shout out as well to Josh. My widgets weren't displaying correctly (due to some bad code in my theme) and he was able to fix it via chat. He also explained how to get store reviews to come up and then helped me set them up. I couldn't have asked for more.

Amazing customer service - Amor has been extremely helpful in helping me set up the app for our shop. The interface is easy to use and I love all its unique features.

Absolutely amazing review platform and customer service from Okendo. Big thanks to Amanda for her help!

Okendo has provided a really smooth onboarding experience, with an incredible customer support. Quick to answer and lightening fast with tailored fixes for our needs. Had the pleasure of talking with Josh, and he has helped us tremendously with our solution.

The display widget looks stunningly, clean and creates and instant feeling of trust. Best looking display of all the product reviews I have come across!

A future request would be better pricing on the Google Seller and Google product ratings. Klaviyo Review includes Google Product Ratings for a much lower price, so to be competitive it would be great with a similar plan and solution. Just a heads up, because Klaviyo has just begun with there's review solution which for a lot of Klaviyo users offers full compatible with there e-mail marketing, and would be a no-brainer when it's fully optimized. :)

Scott & the APAC team had looked after us from day 1 as a Shopify Plus merchant. We felt well looked after and they responded to any questions we had very quickly. The features are all world-class however I believe another major benefit to Okendo is there support team that really goes above and beyond the call of duty! Thanks Scott & team!