Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

리뷰 (1,038)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 28일

So far it's been brill - the product itself I'm still getting to grips with - however the customer service is fantastic - particularly Josh who is extremely helpful. The team follows up with you on their own accord if they're not able to solve a problem right away and they really make a solid effort to try to understand whatever it is you need help with! Making the experience pretty seamless. If that's not worth giving the plug in a go - not sure what is :-)

PrePear
영국
앱 사용 기간 25일
2024년 2월 1일

Extremely helpful staff and easy to use features. I had so many questions about how to optimize this and the service surpassed my expectations. I am always able to communicate with someone over email and they are extremely nice about walking us through the site to make sure it is optimized properly. 10/10

Regent Row
미국
앱 사용 기간 3개월
2024년 6월 4일

Une des plus complètes et meilleures app d'avis sur le store shopify. Très adapté aux marques de vêtements et plus encore. Egalement, au moindre problème la team répond en 5 minutes et vous aide à organiser. Dans mon cas, merci à Daniel qui m'a beaucoup aidé suite à une erreur dans le code.

Albaella
프랑스
앱 사용 기간 26일
2024년 1월 30일

I've had this app installed and paid for it for almost 5 years (May 2019). I recently had issues where the app was not sending a rewards code after receiving a review. I hadn't changed or done anything differently. Customer service did not initially investigate my issue correctly (they rushed to a conclusion that I made an error, not them) then once I provided screenshots of the issue to prove the issue was them, it took days and days to get a response. Getting a answer on what the issue is and then also help on how to resolve it is like pulling teeth with their customer service team. Generally unhelpful. I've uninstalled the app and will not go back.

Made For The Lake Co.
캐나다
앱 사용 기간 4년 초과
2024년 6월 6일

Amazing app and support

Osée
프랑스
앱 사용 기간 11개월
2024년 4월 3일

I have recently moved with Okendo from another App and was amazed not only with what this App can offer but their amazing customer support. I had few issues/changes to be made; and they were always very quick to repond to emails (even on a Bank holiday) and managed to fix most of my issues. So far so good, I am a happy customer, thank you!

Zouf.biz
영국
앱 사용 기간 12일
2024년 6월 11일

Very fast support!

Benoora
영국
앱 사용 기간 3개월
2024년 5월 1일

Effective and quick customer support. Very impressed with them. The app is easy enough to install and work. Very happy with all of it.

Bondi Wash Canada
캐나다
앱 사용 기간 15일
2023년 12월 20일

Really good app and great support. We were a bit hesitant at first because the app is quite pricy, but we're very happy with it now.

Muntagnard
스위스
앱 사용 기간 11개월
2024년 6월 5일에 편집됨

I just want to say thank you for Luigi. I am having trouble on integrating reviews on my store and Luigi the support guide me through. Thank you so much! Also thanks to Supports like Paulo!

Serene Luminaire
필리핀
앱 사용 기간 2개월