Okendo: Reviews & Loyalty

Great app, easy to use. The customer support is beyond excellent! They are responsive and happy to help with any questions. They also will jump in and help with set-up or troubleshooting. Highly recommend!

Great app! I've tried all the big review apps and Okendo is my absolute favourite. The layout and design on the storefront looks great, and the configuration is so clear and easy to use.

I would love to be able to filter which orders to send reviews to, and maybe have the custom domain accessible on the Growth plan, but other than that, its an awesome app with great value. Customer support is also excellent.

recently had the pleasure of working with Shiela from Okendo, and I am beyond impressed with the level of service provided. Shiela was incredibly helpful and professional throughout our interactions. She assisted me in updating my store theme exactly as I envisioned it, making the entire process smooth and stress-free. Additionally, Shiela helped me add star ratings to my product pages, which has already started to make a noticeable difference in customer engagement. When an issue arose with my account, Shiela addressed it quickly and provided the correct solution without any hassle. Overall, the support and expertise offered by Shiela and the Okendo team have been outstanding. I highly recommend Okendo to anyone looking for a reliable and efficient review app for their Shopify store.

The app is amazing, highly customizable and you only pay for the size you are as a company. This week I had a problem and it was solved by Josh from Okendo in less than half a day. Amazing product and service, highly recommend.

Fantastic support team - fast, friendly and helps you with solutions for any issues you have! Great support compared to other apps out there.

Wow, Okendo has probably the best support and free plan on shopify. An outstanding platform! Their customer service is exceptional—quick, super helpful, and always ready to assist with any questions or issues. The support team consistently went above and beyond to ensure everything ran seamlessly for us, and their prompt responses truly made a difference. Plus, the free plan lets you try all the most important functions without feeling restricted, which is a huge bonus. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!

This app is great value for money, offering a wide variety of functionality and integrations to other apps to be able to loop together the tech stack. Shiela was particularly helpful in helping set up our reviews on the new widget and making amendments to help customers filter.

The customer support team, specifically Juan, was quick to respond and resolve our issue.

Great customer service, communication has been great with follow up and incredibly helpful with my queries.
Highly recommend.

I have used Okendo for years now, but recently wondered if there were ways I could do some things quickly and in bulk, that I was previously doing manually. Jumped on the live chat, and they instantly helped me out. Wish I'd asked earlier! Super app!