Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

리뷰 (1,109)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 11월 22일

Amazing Team! Love that they have an annual check in and super easy interface!

Somme Institute
미국
앱 사용 기간 대략 2년
2024년 10월 22일

Okendo has been a game changer for us! It's super easy to use, and the reviews have boosted customer trust and engagement. The customization options are spot on for our brand.

Amanda C has been incredible—she's responsive, helpful, and went above and beyond to make sure everything was perfect. Highly recommend this app!

Everyday California
미국
앱 사용 기간 1년 초과
2025년 2월 27일

Very good app, design features and functionality is impressive. Customer support is what keeps me around - Juan especially was awesome recently helping me fix an issue on my site (not directly related to the app) and providing insight into how I would be best setting up my product listings in correspondence to what I needed to achieve with reviews. Thanks guys, 5-stars.

Airze
오스트레일리아
앱 사용 기간 대략 2시간
2024년 10월 28일

We switched to Okendo to manage customer reviews a few months ago and have already noticed positive impact in the volume of reviews in addition to ease of managing reviews. Their tools and team are excellent and provide thoughtful insights for optimizing the experience for their customers and our customers. Thanks, Okendo!

needed.
미국
앱 사용 기간 7개월
2024년 10월 21일

Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups and makes recommendations. Thank you Laura for being so awesome.

After9
캐나다
앱 사용 기간 거의 2년
2024년 11월 3일

Paulo was incredible to help me late at night set up home page with carousel reviews!

GreenCloud Apparel
미국
앱 사용 기간 대략 3년
2024년 11월 14일

The customer support team, specifically Juan, was quick to respond and resolve our issue.

VITALITY
캐나다
앱 사용 기간 대략 3년
2024년 12월 19일

Juan was very helpful - we are very happy with Okendo

Vandy Crisps
미국
앱 사용 기간 5개월
2024년 11월 20일

I wrote this review a few days ago and then hit delete. I figured I'd give Okendo the benefit of the doubt... Nothing has changed. This review is a reality based on my ongoing experience with Okendo.

Onboarding with Okendo has been less than stellar. A process that I was told would be prioritized by the sales team has taken significantly longer than expected. There have been long delays and bugginess found in the platform that we've had challenges overcoming... The biggest hurdle working with Okendo is their responsiveness. Tickets are not handled in a timely manner. Emails are not responded to in a timely manner. I've had two onboarding reps and have seen the same lack of response from both.

Okendo is the highest priced app that does what they do. You would expect them to back it with a high level of service and care. I haven't seen it.

At this point I would not recommend anyone else go through the pain that I've gone through. It has not been a good experience. Sadly, we're in too deep and it would be challenging to pull out at this juncture a week before Black Friday.

PilotMall.com
미국
앱 사용 기간 대략 1개월
2024년 10월 31일

Awesome support. Helped me out with a problem I spent hours on to sort out. Made my day!

Lek och Lär
스웨덴
앱 사용 기간 3개월