Okendo: Product Reviews & UGC , 843 recensies

Daniel at Okendo went above and beyond providing me with expert care. Great team to work with

Excellent app with excellent customer service. Quick response time with a customized video on how to solve my problem. Juan is and A+ customer service rep. Highly recommend

amazing customer service. I updated my theme and couldn't figure out how to get the reviews back, and they helped me instantly. You can check out how the reviews theme and style look on our website www.saltyaura.com

The Okendo app is great. Very impressed with our easily it integrates with our website and the customer service team are great and very responsive. Highly recommend.

Awesome customer support and set-up help - highly recommend (especially over Yotpo!)

Easy to use app and extremely helpful team!

Good platform with a major flaw for our business: you can't pin the reviews to URLS, only to Product IDs, so if you have to archive a product to maintain historical data, but want to retain the SEO value for your URL slugs with an updated product, you lose all the reviews for that product.

Easy enough to install. When customizations or fixes are needed, the customer service team is very quick to respond and assist with a solution. Impressed by the team. Many thanks to Josh and the others who have helped so far.

I've had this app installed and paid for it for almost 5 years (May 2019). I recently had issues where the app was not sending a rewards code after receiving a review. I hadn't changed or done anything differently. Customer service did not initially investigate my issue correctly (they rushed to a conclusion that I made an error, not them) then once I provided screenshots of the issue to prove the issue was them, it took days and days to get a response. Getting a answer on what the issue is and then also help on how to resolve it is like pulling teeth with their customer service team. Generally unhelpful. I've uninstalled the app and will not go back.

Great product, enjoy the review and survey features, and customer service is amazing. Always responsive and willing to go above and beyond to help.