Okendo: Reviews & Loyalty

Very robust system and great experience with their support team when questions have surfaced. They are quick to respond and extremely helpful which can be rare these days.

Laura was very helpful! We reached out to make a change in the code so that our SMS requests for review would include a link, and she helped us to solve the problem quickly.

Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

Great Staff from the united states that care about their clients. what more do you want. plus their app generates more reviews than their competitors. are there some drawbacks. sure, but so far so good.

Okendo looks great and covers all the bases. Beautiful review widgets, loyalty program, referral program, quizzes and surveys. It's convenient to have everything in one place and the customer service has been excellent.

We switched to Okendo to manage customer reviews a few months ago and have already noticed positive impact in the volume of reviews in addition to ease of managing reviews. Their tools and team are excellent and provide thoughtful insights for optimizing the experience for their customers and our customers. Thanks, Okendo!

Okendo was easy to set up and is intuitive to use. We've experienced seamless support from onboarding a almost 2 years ago to present day, where we are expanding past reviews and exploring other capabilities like loyalty. The team has also been helpful in giving optimization suggestions which are greatly appreciated.

This is my first experience with Okendo, though I've worked with various loyalty and review platforms over the years. I’ve been pleasantly surprised by the platform and especially impressed by the support team. Unlike the typical ‘here’s the help doc’ approach I’ve encountered elsewhere, Juan in support went out of his way to answer my questions and personally walked me through the implementation steps I needed. Overall, I’m very pleased with Okendo, particularly with their support team.

Really easy to use, looks nice, and is more reasonably priced than other services.