Okendo: Reviews & Loyalty

Super great app to incorporate reviews for products. Okendo allows shops to customize requests and bring in UGC which are impactful for conversion!

We're a Shopify+ store switching over from a long run with Yotpo. I've been impressed with the level of service given throughout the exploratory calls, onboarding and now implementation phases of our experience with Okendo. I'm a fan of the deep integration with other apps I'm using and the value vs the alternatives costing much more and much less is what I've been most impressed with. Okendo strikes a great balance between feature set, usability, and pricing. You've got yourself a new fan!

Great app, does exactly what is say and it does it well. The support team is great and very helpful as well.

Do not buy!!!

The worst plugin I've come across and one of the worst customer loyalty I've received!!!!!

I worked so hard to get my reviews with authentic photos and everything, and just one day everything was deleted but still on the site it says that I actually have reviews, you can access one of the products to see its rating and the number of reviews, but it was possible to see the reviews themselves so you'll understand what a funny situation it says that the product is rated With 5 reviews with an average of 4.8 but when I come to see the reviews it says they don't exist

This is also what I tried to explain to customer service but they just don't understand and they gave me some kind of solution that the reviews came back without pictures of the products that the customers took and all the customers are called Anonymous, shocking customer service at least they answer but without a real solution and who like you know how long it takes to get reviews

Do not install it!

Support team is amazing. They helped me getting all the features I want dialed in perfectly. So glad I went with Okendo!

Great app for handling everything you need when it comes to reviews. Price vs feature wise it is a better value to anything else out there. The Klaviyo and Google Shopping integrations are exactly what we are looking for.

josh was quick on the reply and fixed my issues within minutes. Definitely recommend okendo and its team to solve your ecommerce problems

This review app is the best available, for an affordable price. All the necessary features are included. I would especially like to thank Laura for the pleasant onboarding; all questions are answered promptly and in detail. It's a pity we didn't find you sooner. Thanks again for everything.

Super easy setup and the team has been extremely helpful! So far, so good!

We are very happy with our decision to go with Okendo! The level of customization Okendo offers was exactly what our brand was looking for. However, the best part of using this platform has been the customer service experience. From install to launch and beyond, we have had excellent support. Allison M. feels like an extension of our own internal team. Her help made launching with Okendo completely seamless, and we were able to go live in just over a week. We are so grateful for her support!