Okendo: Reviews & Loyalty

recently had the pleasure of working with Shiela from Okendo, and I am beyond impressed with the level of service provided. Shiela was incredibly helpful and professional throughout our interactions. She assisted me in updating my store theme exactly as I envisioned it, making the entire process smooth and stress-free. Additionally, Shiela helped me add star ratings to my product pages, which has already started to make a noticeable difference in customer engagement. When an issue arose with my account, Shiela addressed it quickly and provided the correct solution without any hassle. Overall, the support and expertise offered by Shiela and the Okendo team have been outstanding. I highly recommend Okendo to anyone looking for a reliable and efficient review app for their Shopify store.

Okendo is an amazing platform! Their customer service is top-notch—fast, incredibly helpful, and always available to assist with any issues or questions. The support team went above and beyond to ensure everything ran smoothly for us, and their responsiveness made a huge difference. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!

Great support experience! Daniel was very helpful, answered all my questions clearly, and provided quick resolutions. The setup process was smooth, and the instructions were easy to follow. I appreciate the friendly and professional assistance. Highly recommend!

I have used Okendo for years now, but recently wondered if there were ways I could do some things quickly and in bulk, that I was previously doing manually. Jumped on the live chat, and they instantly helped me out. Wish I'd asked earlier! Super app!

Favorite shopify app to use - does everything we need to enhance our store and so easy to use! As a marketer, my favorite part of Okendo is how easy it is to integrate with our Klaviyo ESP. The documentation for integrating is robust but easy to follow, and the team is always helpful when you need further assistance!

This app has really great features. We use the email requests for reviews and reward system and have been very successful in collecting meaningful reviews from customers. The organization of the reviews and images/videos is exactly what we were looking for. But what really sets them apart is the excellent customer service they provide. They answer my questions on live chat within minutes and have been extremely helpful in setting everything up and helping us evolve!

This app is great value for money, offering a wide variety of functionality and integrations to other apps to be able to loop together the tech stack. Shiela was particularly helpful in helping set up our reviews on the new widget and making amendments to help customers filter.

Very helpful customer service, always get back to me super quickly. Can't fault them! App is pretty intuitive. Wish you could create review carousels from your groups in the theme editor, but they do get the dev work for you quickly so it's not too much of an issue.

Great application with great customer service from the Okendo team. They are quick with responses and regularly reach out to offer one-on-one sessions on optimizing & improving the Okendo experience for our customers.

The forward facing review system is simple to setup and easy for customers to use, making for increased review rates, and in turn better conversion for our store.

We've had great customer service with many reps over the years, recently we reached out for help on uploading some files & received assistance from Laura - she was very fast on response & identify the issues immediately. We love the platform & service, A+