Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Avaliações (1 038)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
30 de julho de 2024

Good, prompt service. We appreciate the effort and timeliness of responses. Thank you!

tlali•pani
Estados Unidos
6 months usando a aplicação
7 de julho de 2024

Easy to use app with great customer service. They are quick to respond and provide assistance.
Easy customer UX on site and we have seen a sharp increase in review rates.

Jasmine Alexa
Austrália
5 months usando a aplicação
23 de outubro de 2024

The app is good and also great customer support Juan who assisted with basically all I needed.

Fodivo
Estados Unidos
About 2 hours usando a aplicação
7 de junho de 2024

We recently switched from Yotpo to Okendo, and we couldn't be happier with our decision! The transfer process was seamless thanks to Okendo's exceptional support team. They guided us every step of the way, creating a detailed checklist to ensure everything went smoothly.

Since the move, we've been able to personalize and polish our email requests through the Klaviyo integration, which was not possible with Yotpo. Additionally, we can now send review requests via SMS through Attentive, another feature we previously lacked. These new capabilities have significantly increased our review count.

The Okendo platform is much easier to navigate and manage. Our account manager has been incredibly helpful, providing valuable recommendations and support to help us achieve our goals. Overall, we highly recommend Okendo for its superior functionality and outstanding customer service.

DoggieLawn
Estados Unidos
Almost 2 years usando a aplicação
30 de julho de 2024

Shiela has been very helpful and fast to solve all my questions.

OG Culture
Nova Zelândia
About 2 months usando a aplicação
4 de julho de 2024

Josh was sooo helpful to help us design and get a Reviews page up within an hour or so! it would have taken me months. Loving Okendo, proper service is rare these days. Thank you!!

Root of the Gods
Reino Unido
3 months usando a aplicação
2 de julho de 2024

Easily the best Review App on Shopify!

Jawzrsize
Estados Unidos
Over 2 years usando a aplicação
19 de junho de 2024

Easy to use and provide smooth process for customers to use. Love its integration with different communication platforms like Klaviyo. They have supportive customer success team who are professional to provide advices to business, too!

Kimia
Estados Unidos
10 months usando a aplicação
19 de agosto de 2024

Quick help! Really appreciate

Bola Flow
Estados Unidos
8 days usando a aplicação
4 de julho de 2024

Very helpful, it's easy to understand, and a bunch of features that about to discovered by us, we will look into it. The customer service is excellent, I will definitely recommend this to my friends and colleagues.

AOSEED
Hong Kong, RAE da China
About 1 month usando a aplicação