Okendo: Reviews & Loyalty

Their customer support is unmatched. We consistently get live chat replies within 10min that are not only helpful, but go above and beyond to solve issues. Their product is intuitive and easy to use and has great documentation!

Installation was a breeze and the app is intuitive and easy to use, but what makes Okendo a spectacular app is the customer service. I spent about an hour trying to solve a problem using their comprehensive documentation but I was stuck. I reached out to the app and was delighted to find that I was not shunted to AI or email, and instead got real help from an actual human named Juan. And he didn't just shoot me a link to the documentation! He actually fixed my problem. Like, dug into my Shopify store and fixed it. He answered my annoying noob questions. He made a few small changes I requested. Actual customer service, in 2024. This is IT, kids.

I've been in tech for 30 years and seen a lot of product in my time. Okendo has excellent UI / UX and a full stack of features to help your store grow.

Their customer service is exceptional and the attentive hand holding they offer though setup and tuning is next level. We put in a feature request two weeks ago for post checkout referrals for non Shopify Plus accounts and I received a message from their support today to let me that it's ready to ship already

A fast moving product. Highly recommended

Love Okendo. They've become an important partner for our business success!

Excelente servicio al cliente. Juan atendio' todas nuestras dudas y nos ayudo' a revolver todo.

Great product and helpful service with integration.

Great

Amazing app and great customer service.

I'm a techie newbie and with the patience and help of Daniel and the other experts, I was actually able to create a pretty awesome looking review platform! I only have the basic plan, but even with that the Okendo app offers a great variety of aesthetic options and layouts, as well as a fairly seamless review capture process. Definitely elevates the brand, highly recommend!

amazing customer service. I updated my theme and couldn't figure out how to get the reviews back, and they helped me instantly. You can check out how the reviews theme and style look on our website www.saltyaura.com